At a Glance
- Tasks: Lead a passionate team and ensure exceptional guest experiences at an iconic venue.
- Company: Join St Austell Brewery, a renowned name in hospitality with a vibrant culture.
- Benefits: Enjoy discounts on food, drinks, and stays, plus tips and career development opportunities.
- Other info: Flexible working options and a commitment to equal opportunities.
- Why this job: Be part of an exciting reopening and grow your career in a supportive environment.
- Qualifications: Experience in a similar role and a passion for motivating teams.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an Assistant Manager to join us in the very exciting process of re-opening after a multi-million pound refurbishment! You’ll be working at an iconic venue alongside our world-class management team, an opportunity for a career!
This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About You:
- Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
- Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
- You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
- A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
- You know health and safety regulations like the back of your hand.
- Team members see you as an inspiring role model and know they can depend on you for support and development.
- You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return:
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
Additional Info:
If you would like more information please email recruitment@staustellbrewery.co.uk. St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time.
Assistant Manager in Costessey employer: Pedn Olva, St Ives
St Austell Brewery is an exceptional employer, offering a vibrant work culture in an iconic venue that has recently undergone a multi-million-pound refurbishment. With a strong focus on employee development and career progression, you will have the opportunity to grow within a supportive team environment while enjoying generous benefits such as discounts on food and drink, flexible working options, and paid time off to volunteer. Join us to be part of a passionate team dedicated to delivering outstanding service in a beautiful location.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Costessey
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the place or check out their social media. Understanding the vibe and what makes it special will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be motivating a team and creating a warm atmosphere for guests. Think of examples from your past where you've led a team or handled tricky situations – these stories will make you stand out.
✨Tip Number 3
Be ready to talk about feedback! Since keeping an eye on customer feedback is key, come prepared with ideas on how you would handle both positive and negative reviews. This shows you’re proactive and care about maintaining high standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team and ready to dive into this exciting opportunity!
We think you need these skills to ace Assistant Manager in Costessey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and contributing to the reopening of our iconic venue.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the Assistant Manager role. We love seeing how your past roles have prepared you to motivate a team and deliver exceptional service.
Be Personable:In your cover letter, don’t be afraid to show a bit of your personality! We’re looking for someone who can create a warm welcome for our guests, so let us know what makes you unique and how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Pedn Olva, St Ives
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its history, the recent refurbishment, and what makes it iconic. This knowledge will not only impress the interviewers but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or stepped up in challenging situations. Highlight how you can inspire others and maintain high standards, especially during peak times.
✨Emphasise Customer Experience
Since creating a warm welcome for guests is key, think of specific instances where you've gone above and beyond to enhance customer satisfaction. Be ready to discuss how you handle feedback and adapt to ensure every guest leaves delighted.
✨Be Ready to Discuss Health and Safety
Familiarise yourself with health and safety regulations relevant to the hospitality industry. Be prepared to discuss how you ensure compliance and maintain a safe environment for both staff and customers, especially when the General Manager is away.
