At a Glance
- Tasks: Lead a passionate team and ensure exceptional guest experiences at an iconic venue.
- Company: Join St Austell Brewery, a renowned name in hospitality with a vibrant culture.
- Benefits: Enjoy discounts on food, drinks, and stays, plus tips and bonuses!
- Other info: Flexible working options and opportunities for personal development await you!
- Why this job: Be part of an exciting reopening and develop your career towards becoming a General Manager.
- Qualifications: Experience in a similar role and a passion for motivating teams.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an Assistant Manager to join us in the very exciting process of reopening after a multi-million pound refurbishment! You’ll be working at an iconic venue alongside our world-class management team, an opportunity for a career!
This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About You:Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go. Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary. You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times. You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team. Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed. A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away. You know health and safety regulations like the back of your hand. Team members see you as an inspiring role model and know they can depend on you for support and development. You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return:- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time.
Assistant Manager employer: Pedn Olva, St Ives
St Austell Brewery is an exceptional employer, offering a vibrant work culture in an iconic venue that has recently undergone a multi-million-pound refurbishment. With a strong focus on employee development and career progression, you will have the opportunity to grow into a General Manager role while enjoying generous benefits such as discounts on food and drink, flexible working arrangements, and paid time off for volunteering. Join a passionate team where your contributions are valued, and every day brings the chance to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to the place you're applying for. Familiarise yourself with the atmosphere, the team, and even the menu. This will not only help you feel more confident but also show the hiring team that you're genuinely interested in being part of their world.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the role. This insider knowledge can give you a leg up during interviews and help you tailor your approach.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've had to motivate a team or handle customer feedback. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your skills and experience effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and contributing to the reopening of our iconic venue.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the Assistant Manager role. We love seeing how your past roles have prepared you to motivate a team and maintain high standards.
Be Personable:Remember, we’re looking for someone who can create a warm welcome for our guests. Use a friendly tone in your application to reflect your personality and show us how you connect with people.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Pedn Olva, St Ives
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its history, the recent refurbishment, and what makes it iconic. This will not only impress the interviewers but also show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or stepped up in challenging situations. Highlight how you can inspire others and maintain high standards of service.
✨Emphasise Customer Experience
Since creating a warm welcome for guests is key, think of specific instances where you've gone above and beyond to enhance customer satisfaction. Be ready to discuss how you handle feedback and adapt to ensure every guest leaves delighted.
✨Demonstrate Your Knowledge of Health and Safety
Familiarise yourself with health and safety regulations relevant to the hospitality industry. Be prepared to discuss how you ensure compliance and create a safe environment for both staff and customers, especially when the General Manager is away.
