At a Glance
- Tasks: Drive global sales and help companies expand their reach with innovative solutions.
- Company: Join Pebl, a leader in AI-powered global workforce management.
- Benefits: Enjoy flexible time off, health insurance, and a supportive work environment.
- Other info: Remote role with opportunities for travel and collaboration across cultures.
- Why this job: Make a real impact on businesses while accelerating your own career growth.
- Qualifications: 3+ years of SaaS sales experience and a proven track record of exceeding targets.
The predicted salary is between 40000 - 50000 £ per year.
Purpose in Every Position
Pebl puts a world of talent at your fingertips.
With our AI-powered Global Work Platform TM, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth.
Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence.
With Pebl, companies everywhere can hire great talent anywhere.
By putting them into action, you'll help us scale faster, compete harder, and lead the future of global work.
Ready to take your sales game worldwide?
At Pebl, we help companies hire, grow, and thrive across 185+ countries without borders holding them back.
We're looking for a driven Account Manager to help companies of all sizes expand their global footprint and you'll be the one making it happen.
This role is remote-based in London and reports to the Vice President of Regional EMEA Sales.
Develop and execute strategic account plans that drive retention, expansion, and long-term growth.
Leverage outbound campaigns, marketing initiatives, and partner networks to uncover and close new opportunities within your accounts.
Develop deep expertise in our services, industry landscape, and competitive positioning to confidently advise clients.
Partner with Marketing, Operations, Customer Success, and Leadership to maximize account impact.
Have 3+ years of Saa S sales experience, ideally in mid-market or commercial segments, with consistent quota attainment.
Have a proven track record of exceeding targets, with the data to back it up.
You diagnose before you prescribe and focus on long-term value creation.
Have a global mindset and are comfortable working across regions, cultures, and time zones.
Are willing to travel (approximately 20%) to strengthen client relationships.
Hold a Bachelor's degree preferred, though demonstrated performance and impact matter most.
This isn't just another sales job.
This is your opportunity to help companies go places they never thought possible while accelerating your own career.
At Pebl, we're committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations.
Flexible Time Off – Take the time you need to recharge.
Parental Leave – Support for growing families.
Health and Dental Insurance – Where applicable, to cover you and your loved ones.
Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.
We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.
Remote Customer Support Agent (m/w/d) in Edinburgh employer: Pebl
At Pebl, we pride ourselves on being an exceptional employer that values every team member's contribution to our global success. Our remote work culture fosters flexibility and innovation, while our commitment to employee growth ensures you have the resources and support needed to excel in your role. Join us in a dynamic environment where your efforts directly impact businesses worldwide, and enjoy the unique advantage of working with cutting-edge technology in a truly international setting.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Support Agent (m/w/d) in Edinburgh
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Pebl. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Pebl before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Remote Customer Support Agent (m/w/d) in Edinburgh
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Pebl:Your cover letter is your chance to shine! Tell us why you want to work at Pebl specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Pebl!
How to prepare for a job interview at Pebl
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
