The Role
PebblePad and myday help universities create meaningful digital learning experiences and connected campuses.
PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy.
myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience.
Together, we partner with universities globally to improve student success, engagement, and employability.
We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities.
This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region.
You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives.
Success in this role is measured through renewals,
Remote Customer Success Manager (EMEA) in Braunton employer: Pebblepad
PebblePad is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for an Implementation Engineer to thrive. With a focus on employee growth, the company offers ample opportunities for professional development while providing the flexibility of remote work to accommodate a diverse global customer base. Located in Telford, employees benefit from a supportive environment that values technical expertise and encourages continuous improvement in ed-tech solutions.
