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- Tasks: Support clients through the funeral arranging process and maintain company records.
- Company: Family-owned business with a proud history of community service.
- Benefits: Competitive salary, discretionary bonus, uniform provided, and optional pension scheme.
- Why this job: Make a meaningful impact while helping families during difficult times.
- Qualifications: Compassionate nature, strong customer service skills, and administrative experience.
- Other info: Full training provided; flexible working hours and driving licence required.
The predicted salary is between 22500 - 27000 £ per year.
Location: Newmarket Road, Cambridge, CB5 8PA
Salary: £26,500K - £29K per annum, DOE
Contract: Full Time, Permanent
Hours: Mon-Fri, 9.00am - 5.00pm, with a degree of flexibility required
What we offer:
- Staff discretionary bonus scheme
- Death in service benefit
- Uniform provided
- Optional Company Pension scheme
We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.
The Role:
We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team in Cambridge. You will:
- Support clients through the funeral arranging process
- Advise clients of the range of options and funeral types available
- Liaise with all stakeholders to deliver the funeral in line with client instruction
- Process funeral paperwork
- Maintain company funeral records
Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest.
What we need from you:
Due to the nature of the role, it is imperative that our new Administrator has a compassionate nature with strong demonstrable customer service and communications skills.
- Excellent interpersonal skills
- Keen attention to detail
- The ability to deliver high levels of customer service
- Previous proven administrative experience
- Knowledge of Microsoft Office (Word, Publisher, Outlook etc)
- A high standard of written English
- A flexible approach to working hours
- The ability to multi-task
- Good time management to achieve daily tasks on schedule
Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate.
Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.
A bit about us:
We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes.
If you feel you have the skills to be successful within this role, apply now! No agencies please.
Funeral Administrator employer: Peasgood & Skeates
Contact Detail:
Peasgood & Skeates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the funeral industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what we do and how you can contribute to our mission of providing compassionate service.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent interpersonal abilities, consider doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Funeral Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and customer service skills. We want to see how your background aligns with the role of Funeral Administrator, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping others and your understanding of the funeral profession. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Peasgood & Skeates
✨Show Your Compassion
As a Funeral Administrator, empathy is key. During the interview, share examples of how you've supported clients in difficult situations. This will demonstrate your compassionate nature and ability to handle sensitive matters.
✨Highlight Your Customer Service Skills
Make sure to discuss your previous customer service experience. Talk about specific instances where you went above and beyond for a client. This will show that you understand the importance of delivering high levels of service in this role.
✨Demonstrate Attention to Detail
Since the role involves processing funeral paperwork and maintaining records, be prepared to discuss how you ensure accuracy in your work. You might want to mention any systems or methods you use to keep track of details effectively.
✨Be Ready to Discuss Flexibility
The job requires a flexible approach to working hours. Be honest about your availability and willingness to adapt. Sharing past experiences where you successfully managed changing schedules can help reinforce your suitability for the role.
