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- Tasks: Support clients through the funeral arranging process and maintain company records.
- Company: Family-owned business with a proud history of community service.
- Benefits: Competitive salary, discretionary bonus, uniform, and optional pension scheme.
- Why this job: Make a meaningful impact while helping families during difficult times.
- Qualifications: Compassionate nature, strong customer service skills, and administrative experience.
- Other info: Full training provided; flexible working hours and driving licence required.
The predicted salary is between 22500 - 27000 £ per year.
Location: Shire Hill, Saffron Walden, CB11 3AQ
Salary: £26,500K - £29K per annum, DOE
Contract: Full Time, Permanent
Hours: Mon-Fri, 9.00am-5.00pm, with a degree of flexibility required
What we offer:
- Staff discretionary bonus scheme
- Death in service benefit
- Uniform provided
- Optional Company Pension scheme
We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.
The Role:
We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team in Saffron Walden. You will:
- Support clients through the funeral arranging process
- Advise clients of the range of options and funeral types available
- Liaise with all stakeholders to deliver the funeral in line with client instruction
- Process funeral paperwork
- Maintain company funeral records
Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest.
What we need from you:
- Compassionate nature with strong demonstrable customer service and communications skills
- Excellent interpersonal skills
- Keen attention to detail
- The ability to deliver high levels of customer service
- Previous proven administrative experience
- Knowledge of Microsoft Office (Word, Publisher, Outlook etc)
- A high standard of written English
- A flexible approach to working hours
- The ability to multi-task
- Good time management to achieve daily tasks on schedule
Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate.
Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.
A bit about us: We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes.
If you feel you have the skills to be successful within this role, apply now! No agencies please.
Funeral Administrator in Essex employer: Peasgood & Skeates
Contact Detail:
Peasgood & Skeates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Administrator in Essex
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the funeral industry. A personal recommendation can go a long way in landing that Funeral Administrator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administrative tasks. We want you to showcase your compassionate nature and attention to detail, so think of examples from your past experiences that highlight these skills.
✨Tip Number 3
Dress the part! Even if it’s an informal setting, showing up in smart attire demonstrates professionalism and respect for the role. It’s all about making a great first impression!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in their minds and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Funeral Administrator in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Funeral Administrator role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer service and administrative skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and why you’re a great fit for our team. We love seeing candidates who are forward-thinking and ambitious, so let that personality come through!
Showcase Your Compassion: Given the nature of the role, it’s crucial to convey your compassionate nature in your application. Share any experiences where you’ve provided support or comfort to others, as this will resonate with us and highlight your suitability for the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our friendly team!
How to prepare for a job interview at Peasgood & Skeates
✨Show Your Compassion
As a Funeral Administrator, empathy is key. During the interview, share examples of how you've supported clients in difficult situations. This will demonstrate your compassionate nature and ability to handle sensitive matters.
✨Highlight Your Customer Service Skills
Make sure to discuss your previous experience in customer service. Prepare specific scenarios where you went above and beyond for a client. This will show that you understand the importance of delivering high levels of service in this role.
✨Demonstrate Attention to Detail
Bring up instances where your keen attention to detail made a difference in your work. Whether it was processing paperwork or managing records, showing that you can maintain accuracy is crucial for this position.
✨Be Ready to Multi-task
The role requires juggling various tasks, so be prepared to discuss how you manage multiple responsibilities. Share strategies you use to stay organised and ensure that you meet deadlines, as this will highlight your time management skills.
