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- Tasks: Support families through the funeral process and manage essential paperwork.
- Company: Family-owned business with a proud history of community service.
- Benefits: Competitive salary, discretionary bonuses, uniform provided, and optional pension scheme.
- Why this job: Make a meaningful impact while helping families during difficult times.
- Qualifications: Compassionate nature, strong customer service skills, and administrative experience.
- Other info: Full training provided; flexible working hours and driving licence required.
The predicted salary is between 26500 - 29000 £ per year.
Location: Shire Hill, Saffron Walden, CB11 3AQ
Salary: £26,500K - £29K per annum, DOE
Contract: Full Time, Permanent
Hours: Mon – Fri, 9.00am – 5.00pm, with a degree of flexibility required
What we offer:
- Staff discretionary bonus scheme
- Death in service benefit
- Uniform provided
- Optional Company Pension scheme
We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.
Funeral Administrator – The Role:
We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team in Saffron Walden. You will:
- Support clients through the funeral arranging process
- Advise clients of the range of options and funeral types available
- Liaise with all stakeholders to deliver the funeral in line with client instruction
- Process funeral paperwork
- Maintain company funeral records
Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest.
Funeral Administrator – What we need from you:
Due to the nature of the role, it is imperative that our new Administrator has a compassionate nature with strong demonstrable customer service and communications skills.
- Excellent interpersonal skills
- Keen attention to detail
- The ability to deliver high levels of customer service
- Previous proven administrative experience
- Knowledge of Microsoft Office (Word, Publisher, Outlook etc)
- A high standard of written English
- A flexible approach to working hours
- The ability to multi-task
- Good time management to achieve daily tasks on schedule
Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate.
Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.
A bit about us:
We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes.
If you feel you have the skills to be successful within this role, apply now! No agencies please.
Locations
Funeral Administrator in Essex, Saffron Walden employer: Peasgood & Skeates
Contact Detail:
Peasgood & Skeates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Administrator in Essex, Saffron Walden
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the funeral industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what we do and how you can contribute to our mission of providing compassionate service.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent interpersonal abilities, consider doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Funeral Administrator in Essex, Saffron Walden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any administrative roles you've had, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share any relevant experiences that showcase your compassion and attention to detail, which are super important for a Funeral Administrator.
Showcase Your Communication Skills: Since strong communication is vital for this position, ensure your written application is clear and well-structured. This will give us a taste of how you communicate with clients and stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Peasgood & Skeates
✨Understand the Role
Before your interview, make sure you thoroughly understand what a Funeral Administrator does. Familiarise yourself with the responsibilities listed in the job description, such as supporting clients and processing paperwork. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Your Compassion
Given the sensitive nature of the work, it's crucial to convey your compassionate side during the interview. Think of examples from your past experiences where you've shown empathy and understanding, especially in customer service situations. This will highlight your suitability for the role.
✨Highlight Your Organisational Skills
As an administrator, being organised is key. Prepare to discuss how you manage your time and tasks effectively. You could mention specific tools or methods you use to stay on top of your workload, which will reassure them that you can handle the demands of the job.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the role, such as inquiries about their training process or how they support their staff. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.