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- Tasks: Support families through the funeral process and manage essential paperwork.
- Company: Family-owned business with a proud history of community service.
- Benefits: Competitive salary, discretionary bonuses, and optional pension scheme.
- Why this job: Make a meaningful impact while working in a compassionate environment.
- Qualifications: Strong customer service skills and previous administrative experience required.
- Other info: Full training provided; flexible hours and driving licence needed.
The predicted salary is between 26500 - 29000 £ per year.
Location: Shire Hill, Saffron Walden, CB11 3AQ
Salary: £26,500K - £29K per annum, DOE
Contract: Full Time, Permanent
Hours: Mon-Fri, 9.00am - 5.00pm, with a degree of flexibility required
What we offer:
- Staff discretionary bonus scheme
- Death in service benefit
- Uniform provided
- Optional Company Pension scheme
We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.
The Role:
We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team in Saffron Walden. You will:
- Support clients through the funeral arranging process
- Advise clients of the range of options and funeral types available
- Liaise with all stakeholders to deliver the funeral in line with client instruction
- Process funeral paperwork
- Maintain company funeral records
Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest.
What we need from you:
- Compassionate nature with strong demonstrable customer service and communication skills
- Excellent interpersonal skills
- Keen attention to detail
- The ability to deliver high levels of customer service
- Previous proven administrative experience
- Knowledge of Microsoft Office (Word, Publisher, Outlook etc)
- A high standard of written English
- A flexible approach to working hours
- The ability to multi-task
- Good time management to achieve daily tasks on schedule
- Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate
Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.
We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes.
If you feel you have the skills to be successful within this role, apply now!
No agencies please.
Funeral Administrator in Basildon employer: Peasgood & Skeates
Contact Detail:
Peasgood & Skeates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Administrator in Basildon
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the funeral industry. A personal recommendation can go a long way in landing that Funeral Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand our commitment to compassionate service and community support. Tailor your answers to reflect how you can contribute to our mission.
✨Tip Number 3
Practice your customer service skills! Since this role is all about supporting clients through a sensitive time, think of scenarios where you’ve demonstrated empathy and excellent communication. We want to see that you can handle tough situations with grace.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Funeral Administrator in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Funeral Administrator role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer service and administrative skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and why you’re a great fit for our team. We love seeing candidates who are forward-thinking and ambitious, so let your personality come through.
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their written communication is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our family-owned business!
How to prepare for a job interview at Peasgood & Skeates
✨Understand the Role
Before your interview, make sure you thoroughly understand what a Funeral Administrator does. Familiarise yourself with the responsibilities listed in the job description, such as supporting clients and processing paperwork. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Your Compassion
Given the sensitive nature of the funeral industry, it's crucial to convey your compassionate side during the interview. Think of examples from your past experiences where you've shown empathy and understanding, especially in customer service situations. This will highlight your suitability for the role.
✨Highlight Your Organisational Skills
As a Funeral Administrator, you'll need to juggle multiple tasks efficiently. Prepare to discuss specific instances where you've successfully managed your time and prioritised tasks. Use examples that showcase your attention to detail and ability to maintain high standards under pressure.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company and the role. Ask about their approach to client care or how they support their staff. This not only shows your interest but also helps you determine if the company is the right fit for you.
