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- Tasks: Support clients through the funeral arranging process and maintain company records.
- Company: Family-owned business with a proud history of community service.
- Benefits: Competitive salary, full training provided, and flexible working hours.
- Why this job: Make a meaningful impact while helping families during difficult times.
- Qualifications: Compassionate nature, strong customer service skills, and administrative experience.
- Other info: Opportunity for career growth in a supportive team environment.
The predicted salary is between 22500 - 27000 £ per year.
Location: Shire Hill, Saffron Walden, CB11 3AQ
Salary: £26,500K - £29K per annum, DOE
Contract: Full Time, Permanent
Hours: Mon - Fri, 9.00am - 5.00pm, with a degree of flexibility required
We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.
Funeral Administrator - The RoleWe are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team in Saffron Walden.
You Will:- Support clients through the funeral arranging process
- Advise clients of the range of options and funeral types available
- Liaise with all stakeholders to deliver the funeral in line with client instruction
- Process funeral paperwork
- Maintain company funeral records
Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest.
Funeral Administrator - What We Need From You:- A compassionate nature with strong demonstrable customer service and communications skills
- Excellent interpersonal skills
- Keen attention to detail
- The ability to deliver high levels of customer service
- Previous proven administrative experience
- Knowledge of Microsoft Office (Word, Publisher, Outlook etc)
- A high standard of written English
- A flexible approach to working hours
- The ability to multi-task
- Good time management to achieve daily tasks on schedule
- Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate
Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.
We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes. If you feel you have the skills to be successful within this role, apply now!
No agencies please.
Funeral Administrator in Saffron Walden employer: Peasgood & Skeates Independent Family Funeral Directors
Contact Detail:
Peasgood & Skeates Independent Family Funeral Directors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Administrator in Saffron Walden
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the funeral industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand our commitment to compassionate service and how you can contribute to our mission.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of client interaction, being able to convey empathy and professionalism is key. Role-play with a friend to get comfortable.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in our minds and show us that you’re genuinely interested in joining our team.
We think you need these skills to ace Funeral Administrator in Saffron Walden
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side. This role is all about supporting families during tough times, so share any relevant experiences that highlight your empathy and understanding.
Highlight Your Customer Service Skills: We want to know how you excel in customer service! Mention specific examples where you've gone above and beyond for clients, as this will show us you're the right fit for our friendly team.
Be Detail-Oriented: Attention to detail is key in this role. Make sure your application is free from typos and clearly structured. This not only reflects your skills but also shows us you care about the quality of your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Peasgood & Skeates Independent Family Funeral Directors
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Funeral Administrator. Familiarise yourself with the funeral arranging process and the types of services offered. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Compassion
Given the sensitive nature of the job, it's crucial to demonstrate your compassionate side during the interview. Share examples from your past experiences where you've provided excellent customer service, especially in challenging situations. This will highlight your ability to support clients through difficult times.
✨Highlight Your Organisational Skills
As an Administrator, you'll need to juggle multiple tasks. Be prepared to discuss how you manage your time and stay organised. You could mention specific tools or methods you use to keep track of your workload, which will reassure them of your ability to handle the demands of the role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, training opportunities, or how they support their staff. This shows that you're engaged and serious about joining their team.
