At a Glance
- Tasks: Welcome and assist test candidates while ensuring a secure exam environment.
- Company: Join Pearson, a global leader in education and assessment with a commitment to diversity.
- Benefits: Enjoy flexible shifts, competitive pay, and a supportive work culture.
- Why this job: Make a difference by helping candidates succeed in their exams in a friendly atmosphere.
- Qualifications: Must have school qualifications in English and Maths; experience with Microsoft Office is a plus.
- Other info: This is a temporary role for 6 months with varied shift patterns.
This job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Our Organisation Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
Your Opportunity This is a Temporary position for 6 months. You will be required to work a minimum of 8.25 hours per month. The expectation is to cover shifts on:
- Tuesdays 10:45 - 16:15
- Wednesdays 10:45 - 13:45
- Thursdays 10:45 - 16:15 (Week 1)
- Thursdays 13:45 - 19:15 (Week 2)
- Saturdays 07:30 - 12:15, one Saturday every 4 weeks on Rota Week 2
The pay rate is £13.37 per hour, paid to you at the end of every month.
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.
Your Responsibilities In this important position, you will be required to:
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exam testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor/invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday.
Our Successful Applicant This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and noticing details from a distance. You should be able to sit for long periods of time and escort candidates to and from the exam/testing room.
Our Recruitment Process This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn’t just what we do. It’s who we are.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need.
Test Centre Administrator - Worthing, West Sussex, employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Centre Administrator - Worthing, West Sussex,
✨Tip Number 1
Familiarise yourself with Pearson VUE's testing procedures and security protocols. Understanding the specific requirements for exam delivery will help you demonstrate your readiness to uphold their standards during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted customers in previous roles. This will highlight your ability to create a positive experience for test-takers, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires covering various shifts, emphasising your availability will make you a more attractive candidate.
✨Tip Number 4
Research Pearson's commitment to diversity and inclusion. Being knowledgeable about their values can help you align your responses during the interview, showing that you share their vision for an inclusive workplace.
We think you need these skills to ace Test Centre Administrator - Worthing, West Sussex,
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Test Centre Administrator position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your qualifications, including any experience with customer service, attention to detail, and familiarity with Microsoft Office. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Pearson's mission. Mention specific skills or experiences that make you a great fit for the Test Centre Administrator position, such as your ability to work in a quiet environment and your flexibility with shifts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pearson
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Test Centre Administrator. Familiarise yourself with the exam testing process and the importance of providing excellent customer service.
✨Show Your Flexibility
Since the role requires working various shifts, be prepared to discuss your availability during the interview. Highlight your willingness to adapt to different schedules and your ability to work in a quiet environment.
✨Demonstrate Attention to Detail
As a Test Centre Administrator, you'll need to monitor candidates closely and ensure compliance with testing procedures. Be ready to provide examples from your past experiences where your attention to detail made a difference.
✨Prepare for Customer Interaction
You'll be welcoming candidates and guiding them through the testing process. Practice how you would greet candidates and explain the rules clearly and professionally, showcasing your communication skills.