At a Glance
- Tasks: Welcome and assist test candidates while ensuring a secure exam environment.
- Company: Join Pearson VUE, a leader in computer-based testing with a global impact.
- Benefits: Earn £13.60 per hour with flexible shifts and a supportive team.
- Other info: Enjoy a friendly work atmosphere with opportunities for personal growth.
- Why this job: Make a difference in candidates' lives while gaining valuable experience.
- Qualifications: School qualifications in English and Maths; Microsoft Office skills are a plus.
The predicted salary is between 28000 - 30000 £ per year.
Our Organisation Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
Pearson VUE is proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Weymouth. This is a permanent position. The pay rate is £13.60 hour, paid to you at the end of every month. The position is to cover 3 hour lunch shifts and a Saturday a month. Weymouth is open on Monday, Tuesdays and Wednesdays.
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests.
The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exams testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor / invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant
This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook). You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
About Us Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.
Test Centre Administrator (Weymouth, Dorset, UK) (24217) employer: Pearson
At Pearson VUE, we pride ourselves on being a leading employer in the testing industry, offering a supportive and inclusive work environment in Weymouth, Dorset. Our commitment to employee growth is evident through our recognition as one of The Forbes Best Employers and our focus on diversity and collaboration, ensuring that every team member feels valued and empowered to contribute to our mission of facilitating meaningful assessments for candidates worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Test Centre Administrator (Weymouth, Dorset, UK) (24217)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pearson VUE on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and exam procedures. We want to see your personality shine through, so be ready to share your experiences!
✨Tip Number 3
Show off your flexibility! Since the role requires working various shifts, highlight your availability and willingness to adapt to different schedules during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Test Centre Administrator (Weymouth, Dorset, UK) (24217)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Test Centre Administrator role. Highlight any relevant experience, especially in customer service or administration, and don’t forget to mention your flexibility with shifts!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for. Keep it friendly and professional, just like us!
Show Off Your Attention to Detail:In your application, give examples of how you’ve demonstrated attention to detail in past roles. This is super important for ensuring a secure and smooth exam process at our Test Centres.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Pearson
✨Know the Company Inside Out
Before your interview, take some time to research Pearson VUE. Understand their role in the testing industry, their values, and what makes them a leader in the field. This knowledge will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Test Centre Administrator, you'll be interacting with candidates regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to remain calm under pressure and how you handle difficult situations, as this will be crucial in creating a positive environment for test-takers.
✨Demonstrate Attention to Detail
In this role, attention to detail is key, especially when verifying identification and ensuring compliance with testing procedures. Be ready to discuss how you ensure accuracy in your work and provide specific examples of times when your attention to detail made a difference.
✨Be Flexible and Adaptable
The job requires flexibility in working hours, so be prepared to discuss your availability. Share any previous experiences where you've had to adapt to changing circumstances or schedules. This will show that you're ready to meet the demands of the role and contribute positively to the team.
