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For Companies At a Glance
- Tasks: Join us as a Test Centre Administrator, providing excellent customer service and administering tests.
- Company: Pearson VUE is a global leader in computer-based testing, part of the renowned Pearson family.
- Benefits: Enjoy flexible hours, a competitive pay rate, and fantastic benefits like healthcare and pension schemes.
- Why this job: Be part of a diverse team in a supportive environment that values learning and personal growth.
- Qualifications: Friendly, professional, with good timekeeping and basic computer skills; flexibility is key!
- Other info: This is a part-time role, covering shifts every other Saturday and Tuesday.
Our Organisation
Pearson VUE is a business of Pearson, the world\’s leading learning company and is listed on both the London and New York Stock Exchanges (UK: PSON: NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and the Stonewall Top 100 Employers list, and we were recognised in the Best Employers for Diversity 2019 awards.
Pearson Vue provides computer-based testing for information technology, academic, government and professional testing programs around the world. We deliver more than 15 million exams annually and we are the global leader in developing and delivering high-stakes exams across our network of nearly 20,000 test centres in 180 countries.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction. We are now hiring for a Test Centre Administrator to join our successful team in Stornoway, Isle of Lewis.
Your Opportunity
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This is a permanent part time role
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Cover the Stornoway PPC generally every other Saturday 0800-1200hrs and every other Tuesday 0900-1200hrs but on occasion are asked to cover additional days for other clients.
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The pay rate is £13.37 per hour paid to you monthly.
Key Responsibilities
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Providing excellent customer service at all times
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Processing candidates’ sign-in and explaining the test process to them.
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Administering and invigilating tests
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Ensure all compliance standards relating to the test centre operation and security protocols are adhered to
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General Housekeeping
Our Successful Applicant
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Will be a friendly and professional team player with excellent timekeeping
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Experience in using computers preferred including Microsoft Office (Word, Excel and Outlook)
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Flexible, will be able to work different days and times
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Willing to travel to other test centres to provide support
Your Benefits & Reward
We give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. When you join our Pearson family, we offer a wide range of benefits which include
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Excellent Pension scheme
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Shares and stock purchase options.
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Healthcare and dental plans, and an employee wellbeing assistance program for you and your family to help balance work, family and personal life.
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Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
Who we are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world\’s lifelong learning company. For us, learning isn\’t just what we do. It\’s who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Test Center Operations
Job Family: LEARNING_&_CONTENT_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
Req ID: 20934
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Test Centre Administrator - Stornoway, Isle of Lewis UK employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Centre Administrator - Stornoway, Isle of Lewis UK
✨Tip Number 1
Familiarise yourself with Pearson VUE's testing processes and customer service standards. Understanding their approach will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Highlight your flexibility in working hours, as the role requires covering various days and times. Be prepared to discuss your availability and willingness to travel to other test centres.
✨Tip Number 3
Showcase your computer skills, particularly with Microsoft Office. You might be asked about your experience with these tools, so think of examples where you've used them effectively in previous roles.
✨Tip Number 4
Prepare to discuss your customer service experience. Since providing excellent service is a key responsibility, think of specific instances where you've gone above and beyond for customers.
We think you need these skills to ace Test Centre Administrator - Stornoway, Isle of Lewis UK
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Test Centre Administrator position. Tailor your application to highlight relevant experience and skills that match what Pearson VUE is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Highlight any experience with computers and software like Microsoft Office, as this is preferred for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Pearson VUE and how your skills align with their values, such as providing excellent customer service and adhering to compliance standards.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Pearson
✨Show Your Customer Service Skills
As a Test Centre Administrator, providing excellent customer service is key. Be prepared to share examples of how you've successfully assisted customers in the past, demonstrating your friendly and professional approach.
✨Familiarise Yourself with Testing Procedures
Understanding the test process is crucial for this role. Research Pearson VUE's testing protocols and be ready to discuss how you would explain these processes to candidates during the interview.
✨Highlight Your Computer Skills
Since experience with computers, particularly Microsoft Office, is preferred, make sure to mention any relevant skills or experiences. You could even bring up specific tasks you've completed using these tools that relate to the job.
✨Demonstrate Flexibility and Team Spirit
This role requires flexibility in working hours and days. Be ready to discuss your availability and provide examples of how you've worked effectively as part of a team in previous roles.