Test Centre Administrator - Staines

Job description

Our Organisation Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world’s most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership is a result of collaborative partnerships with a broad range of clients—from leading technology firms to government and regulatory agencies. Pearson VUE is a business of Pearson, the world’s leading learning company with global reach, listed on the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on the Forbes list of Best Employers and the Stonewall Top 100 Employers list, and we are recognized in the Best Employers for Diversity 2019 awards.

Your Opportunity

This is a permanent position. You will work 16.25 hours per week, with the centre open Monday to Friday. You must be flexible and willing to work from 07:30 am to 19:15 pm or varying split shifts. Saturday availability from 07:30 am to 16:15 pm is required. The pay rate is £13.37 per hour, paid at the end of each month.

Your Responsibilities

• Welcome, greet and check‑in customers/test‑taking candidates.
• Comply with all exams testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Our Successful Applicant

We are looking for a friendly and professional team‑player with school qualifications in English and Maths, experienced with Microsoft Office (Word, Excel, Outlook), excellent attention to detail, monitoring for restricted behaviour and notice details from a distance, able to sit for long periods and escort candidates to and from exam/testing rooms. Flexibility to work different days and times and comfort in a quiet testing environment are essential.

Our Recruitment Process

To apply, submit your application directly on our Pearson Careers website as soon as possible. We review applications daily and interviews are being scheduled right now, so we encourage you to apply promptly.

Job Details

Job: Test Center Operations
Job Family: LEARNING_&_CONTENT_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Req ID: 21197

Who We Are

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do—it’s who we are.

Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.

We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.