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- Tasks: Welcome candidates, administer tests, and ensure a secure testing environment.
- Company: Join Pearson, a global leader in education and assessment with a commitment to diversity.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive work culture.
- Why this job: Make a difference by helping candidates succeed in their exams while gaining valuable experience.
- Qualifications: Must have school qualifications in English and Maths; experience with Microsoft Office is a plus.
- Other info: This is a part-time role with a minimum of 12.25 hours per week, including weekends.
This job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Our Organisation Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world’s most comprehensive network of nearly 20,000 Test Centres in 180 countries.
Your Opportunity: Fixed term contract for 6 months. The applicant will be expected to work for a minimum of 12.25 hours per week, including Saturday mornings and additional hours may be required. Test centre open from 07:30 till 07:15 from Tuesday to Thursday. Majority of hours will be excepted 7:30 till 4:15 on Friday and Saturday. The role consists of meeting and greeting candidates, administrating tests and invigilating candidates. The pay rate is £13.37/hour, paid to you at the end of every month.
As a Test Centre Administrator, you can look forward to working as an important part of our worldwide organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering exceptional customer service in a comfortable, friendly environment.
Your Responsibilities: In this important position, you will be required to:
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exam testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor/invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant: This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook). You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
Our Recruitment Process: This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are.
Test Centre Administrator - Slough employer: Pearson
Contact Detail:
Pearson Recruiting Team
TalentExperienceGlobalTeam@grp.pearson.com
StudySmarter Expert Advice 🤫
We think this is how you could land Test Centre Administrator - Slough
✨Tip Number 1
Familiarise yourself with Pearson VUE's testing procedures and policies. Understanding the exam process will not only help you during the interview but also demonstrate your commitment to providing a secure and efficient testing environment.
✨Tip Number 2
Showcase your customer service skills during any interactions with the recruitment team. As a Test Centre Administrator, you'll be the first point of contact for candidates, so highlighting your ability to create a welcoming atmosphere is crucial.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. Since the role requires availability on weekends and early mornings, emphasising your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
If you have experience with Microsoft Office, be ready to mention specific tasks you've completed using these tools. This could include managing schedules or handling documentation, which are relevant to the administrative aspects of the role.
We think you need these skills to ace Test Centre Administrator - Slough
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Test Centre Administrator. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in customer service and administration. Emphasise any previous roles where you had to follow strict procedures or work in a testing environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your flexibility in working hours and your ability to maintain a calm and professional demeanour in a testing environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at Pearson
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Test Centre Administrator. Familiarise yourself with the exam process and the importance of providing excellent customer service to candidates.
✨Show Your Flexibility
Since the role requires working various shifts, be prepared to discuss your availability during the interview. Highlight your willingness to adapt to different schedules, including weekends and early mornings.
✨Demonstrate Attention to Detail
The role involves monitoring candidates and ensuring compliance with testing procedures. Be ready to provide examples from your past experiences where your attention to detail made a difference in a similar environment.
✨Prepare for Customer Interaction
As you'll be greeting and assisting candidates, practice how you would introduce yourself and explain the exam process. A friendly and professional demeanour will go a long way in making candidates feel comfortable.
