At a Glance
- Tasks: Welcome and assist test candidates while ensuring a secure exam environment.
- Company: Join Pearson VUE, a global leader in computer-based testing.
- Benefits: Earn £14.80 per hour with flexible shifts and a supportive team.
- Other info: Gain valuable experience in a dynamic and diverse work environment.
- Why this job: Make a difference by helping candidates succeed in their important exams.
- Qualifications: School qualifications in English and Maths; Microsoft Office skills are a plus.
The predicted salary is between 30816 - 30816 £ per year.
Our Organisation
Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.
Pearson VUE is a business of Pearson, the world's leading learning company with global reach and market-leading businesses. We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in London, UK.
Your Opportunity
This is a limited term position for 3 months. Must be available Mon to Sat and may require to work at Southgate PPC. The pay rate is £14.80 which will be paid to you at the end of every month.
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exams testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor/invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant
This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
Test Centre Administrator (London, UK) (24608) employer: Pearson
At Pearson VUE, we pride ourselves on being a leading employer in the testing industry, offering a supportive and inclusive work environment in London. Our commitment to employee growth is evident through our recognition as one of The Forbes Best Employers and our focus on diversity, ensuring that every team member feels valued and empowered. Join us as a Test Centre Administrator and be part of a dynamic team dedicated to making a meaningful impact in the lives of test-takers while enjoying competitive pay and flexible working hours.
StudySmarter Expert Advice🤫
We think this is how you could land Test Centre Administrator (London, UK) (24608)
✨Tip Number 1
Get to know the company! Research Pearson VUE and understand their mission and values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and exam administration. Think about scenarios where you've demonstrated attention to detail or handled difficult situations, as these will be key in your role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you present yourself professionally. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Test Centre Administrator (London, UK) (24608)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles or responsibilities that align with what we’re looking for in a Test Centre Administrator.
Proofread, Proofread, Proofread!:Before hitting that submit button, give your application a thorough read. Typos and errors can make a bad impression, so take the time to ensure everything is clear and professional.
Apply Through Our Website:We encourage you to apply directly on our Pearson Careers website. It’s the best way to ensure your application gets into the right hands quickly, and we’re reviewing applications every day!
How to prepare for a job interview at Pearson
✨Know the Company Inside Out
Before your interview, take some time to research Pearson VUE. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Test Centre Administrator, you'll be interacting with candidates regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to remain calm under pressure and how you handle difficult situations.
✨Be Ready for Technical Questions
Since you'll be troubleshooting technical issues, brush up on basic IT knowledge and be prepared to discuss any relevant experience you have with Microsoft Office. You might be asked how you would handle specific scenarios, so think through those beforehand.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility in working hours and being a team player. Be ready to discuss your availability and provide examples of how you've worked well in a team setting. Emphasise your willingness to adapt to different shifts and environments.
