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- Tasks: Support candidates during exams, ensuring security and excellent customer service.
- Company: Join Pearson VUE, a leader in computer-based testing with a commitment to diversity.
- Benefits: Enjoy flexible shifts, a friendly work environment, and the chance to make a difference.
- Why this job: Gain valuable experience in a dynamic setting while helping others succeed.
- Qualifications: Must have school qualifications in English and Maths; Microsoft Office experience preferred.
- Other info: This is a temporary 6-month role with some weekend work required.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
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Client:
Pearson
Location:
Hereford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
c6e1d09326e6
Job Views:
3
Posted:
17.06.2025
Expiry Date:
01.08.2025
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Job Description:
Our Organisation
Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually worldwide. We operate nearly 20,000 Test Centres in 180 countries, partnering with clients from academia, IT, healthcare, and government sectors.
Pearson VUE is part of Pearson, the global learning company listed on the London and New York Stock Exchanges. We are recognized as a top employer for diversity and inclusion.
Position: Test Centre Administrator
This is a temporary 6-month position based in Hereford, requiring some weekend work. Compensation details will be provided upon application.
Join us to support candidates during their exams, ensuring security and excellent customer service in a friendly environment.
Your Responsibilities
- Welcome and check-in candidates.
- Follow security protocols and company policies.
- Verify identification and explain exam rules.
- Proctor exams and troubleshoot technical issues.
- Perform housekeeping duties as needed.
We seek a team-player with flexibility to work various shifts, including early mornings, evenings, and weekends.
Ideal Candidate
Must have school qualifications in English and Maths, with some experience in Microsoft Office preferred. Ability to work quietly for long periods, monitor for restricted behaviors, and escort candidates is essential.
Application Process
Apply via the Pearson Careers website promptly. Interviews are ongoing.
About Pearson
We are a leading innovative education company committed to diversity, equity, and inclusion, with a focus on digital transformation and lifelong learning.
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Test Centre Administrator- Hereford employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Centre Administrator- Hereford
✨Tip Number 1
Familiarise yourself with Pearson VUE's testing protocols and customer service standards. Understanding their approach will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Highlight your flexibility in working hours, especially weekends and evenings, as this is crucial for the role. Be prepared to discuss your availability openly during any interactions.
✨Tip Number 3
Showcase any previous experience in a customer-facing role, particularly in high-pressure environments. This will illustrate your ability to maintain composure and provide excellent service during exams.
✨Tip Number 4
Prepare to discuss your problem-solving skills, especially regarding technical issues that may arise during exams. Being able to articulate how you've handled similar situations in the past can set you apart.
We think you need these skills to ace Test Centre Administrator- Hereford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Test Centre Administrator position. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or administrative roles. Mention your familiarity with Microsoft Office and any relevant qualifications in English and Maths.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Explain why you are a good fit for the position and how your skills can contribute to the success of Pearson VUE.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pearson
✨Understand the Role
Make sure you thoroughly read the job description for the Test Centre Administrator position. Familiarise yourself with the responsibilities, such as checking in candidates and following security protocols, so you can discuss how your skills align with these tasks.
✨Showcase Customer Service Skills
Since the role involves supporting candidates during their exams, be prepared to share examples of your customer service experience. Highlight any situations where you provided excellent service or resolved issues effectively.
✨Demonstrate Flexibility
The job requires working various shifts, including weekends. Be ready to discuss your availability and willingness to adapt to different schedules, as this is a key aspect of the role.
✨Prepare for Technical Questions
As the position may involve troubleshooting technical issues during exams, brush up on basic IT skills and be prepared to answer questions about your experience with Microsoft Office and handling technical problems.
