At a Glance
- Tasks: Provide excellent customer service and administer tests in a friendly environment.
- Company: Join Pearson VUE, a global leader in computer-based testing.
- Benefits: Enjoy great perks like healthcare, pension schemes, and gym discounts.
- Other info: Flexible part-time role with opportunities for additional hours.
- Why this job: Be part of a diverse team making a real impact in education.
- Qualifications: Friendly, professional, and computer-savvy with good timekeeping skills.
The predicted salary is between 27200 - 28800 € per year.
Our Organisation
Pearson VUE is a business of Pearson, the world's leading learning company. Pearson VUE provides computer-based testing for information technology, academic, government and professional testing programmes around the world. We deliver more than 15 million exams annually and we are the global leader in developing and delivering high-stakes exams across our network of nearly 20,000 test centres in 180 countries.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction. We are now hiring for a Test Centre Administrator to join our successful team in Galashiels, Selkirkshire, UK.
Your Opportunity
- This is a part-time role.
- You will be required to work a minimum of 10 hours per month and be available Thursday and Saturday.
- The test centre is open fortnightly on a Thursday and Saturday.
- There may be additional working days depending on the demand from our sponsors.
- Saturdays - you will be required to work all the Saturdays that we are open which is fortnightly.
- The pay rate is £13.60 per hour paid to you monthly in arrears.
Key Responsibilities
- Providing excellent customer service at all times.
- Processing candidates’ sign-in and explaining the test process to them.
- Administering and invigilating tests.
- Ensuring all compliance standards relating to the test centre operation and security protocols are adhered to.
- General housekeeping.
Our Successful Applicant
- Will be a friendly and professional team player with excellent timekeeping.
- Experience in using computers preferred including Microsoft Office (Word, Excel and Outlook).
- Flexible, will be able to work different days and times.
- Willing to travel to other test centres to provide support.
Your Benefits & Reward
We give a lot back with some of the best benefits in the business. When you join our Pearson family, we offer a wide range of benefits which include:
- Excellent Pension scheme.
- Shares and stock purchase options.
- Healthcare and dental plans, and an employee wellbeing assistance programme for you and your family.
- Cycle to work programme, gym membership concessions in selected office locations, along with retail and leisure discounts.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
Test Centre Administrator (Galashiels, Selkirkshire, UK) (24221) employer: Pearson
At Pearson VUE, we pride ourselves on being a top employer, recognised for our commitment to diversity and employee satisfaction. Our Galashiels location offers a supportive work culture with flexible part-time opportunities, excellent benefits including a robust pension scheme, healthcare plans, and wellness programmes, ensuring that our team members can thrive both personally and professionally. Join us to be part of a global leader in testing services, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Test Centre Administrator (Galashiels, Selkirkshire, UK) (24221)
✨Tip Number 1
Get to know the company! Research Pearson VUE and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider tips about the role and the company culture, plus it might just get your foot in the door!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and test administration. Think of examples from your past experiences that highlight your skills and how they align with what Pearson VUE is looking for.
✨Tip Number 4
Don’t forget to apply through our Pearson Careers website! It’s the best way to ensure your application gets seen. Plus, we’re reviewing applications daily, so the sooner you apply, the better your chances!
We think you need these skills to ace Test Centre Administrator (Galashiels, Selkirkshire, UK) (24221)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Test Centre Administrator role. Highlight any relevant experience, especially in customer service and administration, to show us you’re the right fit for our team.
Craft a Catchy Cover Letter:Your cover letter should reflect your personality and enthusiasm for the role. Let us know why you want to work with Pearson VUE and how you can contribute to our success!
Show Off Your Tech Skills:Since we prefer candidates with computer skills, don’t forget to mention your experience with Microsoft Office or any other relevant software. We want to see that you’re comfortable with technology!
Apply Through Our Website:Remember to submit your application directly on our Pearson Careers website. It’s the quickest way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at Pearson
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Test Centre Administrator. Familiarise yourself with the key tasks like processing candidates' sign-ins and administering tests. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since providing excellent customer service is crucial for this position, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure a positive experience for test candidates.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility in working hours and days, so be prepared to discuss your availability. Highlight any previous experiences where you've worked as part of a team and how you adapted to changing circumstances. This will show that you're a team player who can fit into their dynamic environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team culture, training opportunities, or what a typical day looks like at the test centre. This not only shows your interest but also helps you determine if the role is the right fit for you.
