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For Companies At a Glance
- Tasks: Administer tests and provide top-notch customer service in a dynamic environment.
- Company: Join Pearson, a global leader in education focused on innovation and diversity.
- Benefits: Enjoy flexible hours, healthcare plans, gym memberships, and discounts on retail and leisure.
- Why this job: Be part of a supportive team while making a positive impact in education.
- Qualifications: Friendly, professional, and computer-savvy candidates with good timekeeping skills are preferred.
- Other info: This is a permanent part-time role with opportunities for travel to other centres.
Job Description
Our Organisation
Pearson VUE is a business of Pearson, the world\’s leading learning company and is listed on both the London and New York Stock Exchanges (UK: PSON: NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and the Stonewall Top 100 Employers list and we were recognised in the Best Employers for Diversity 2019 awards.
Pearson Vue provides computer-based testing for information technology, academic, government and professional testing programs around the world. We deliver more than 15 million exams annually and we are the global leader in developing and delivering high-stakes exams across our network of nearly 20,000 test centres in 180 countries.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction. We are now hiring for a Test Centre Administrator to join our successful team in Elgin.
Your Opportunity
This is a permanent part time role
You will be required to work a minimum of 5 hrs per month and be available Monday-Saturday
The pay rate is £ per hour paid to you monthly.
Key Responsibilities
Providing excellent customer service at all times
Processing candidates’ sign-in and explaining the test process to them.
Administering and invigilating tests
Ensure all compliance standards relating to the test centre operation and security protocols are adhered to
General Housekeeping
Our Successful Applicant
Will be a friendly and professional team player with excellent timekeeping
Experience in using computers preferred including Microsoft Office (Word, Excel and Outlook)
Flexible, will be able to work different days and times
Willing to travel to other test centres to provide support
Your Benefits & Reward
We give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. When you join our Pearson family, we offer a wide range of benefits which include
Excellent Pension scheme
Shares and stock purchase options.
Healthcare and dental plans, and an employee wellbeing assistance program for you and your family to help balance work, family and personal life.
Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
What to expect from Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Test Centre Administrator employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Centre Administrator
✨Tip Number 1
Familiarise yourself with the test centre's operations and standards. Understanding the specific requirements and processes will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your customer service skills in conversations with our team. Being friendly and professional is key, so practice how you would handle various scenarios that may arise in a test centre environment.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability from Monday to Saturday, highlighting your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
If you have experience with Microsoft Office, be ready to share specific examples of how you've used these tools in previous roles. This will show us that you're capable of handling the administrative aspects of the job effectively.
We think you need these skills to ace Test Centre Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Test Centre Administrator position. Tailor your application to highlight how your skills and experiences align with these.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or administrative roles. Mention your familiarity with Microsoft Office and any relevant skills that demonstrate your ability to manage test centre operations.
Show Flexibility: Since the role requires availability from Monday to Saturday, make sure to mention your flexibility in working different days and times. This shows your willingness to adapt to the needs of the test centre.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company. Make it personal and specific to the Test Centre Administrator position.
How to prepare for a job interview at Pearson
✨Showcase Your Customer Service Skills
As a Test Centre Administrator, you'll be interacting with candidates regularly. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've handled challenging situations or provided excellent support.
✨Demonstrate Your Tech Savviness
Since the role requires familiarity with Microsoft Office, be prepared to discuss your experience with these tools. You might even want to mention any specific tasks you've accomplished using Word, Excel, or Outlook that relate to the job.
✨Emphasise Flexibility and Availability
The job requires flexibility in working hours. Be honest about your availability and express your willingness to adapt to different schedules. This will show that you're committed to meeting the needs of the test centre.
✨Prepare for Compliance Questions
Understanding compliance is crucial in this role. Brush up on any relevant regulations or standards related to test centre operations. Be ready to discuss how you would ensure compliance and security during testing sessions.