Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome and assist test candidates while ensuring a secure exam environment.
- Company: Join Pearson VUE, a global leader in computer-based testing.
- Benefits: Earn £13.60 per hour with flexible shifts and a supportive team.
- Other info: Dynamic role with opportunities for growth in a diverse environment.
- Why this job: Make a difference in candidates' lives while gaining valuable experience.
- Qualifications: School qualifications in English and Maths; Microsoft Office skills are a plus.
The predicted salary is between 28000 - 30000 £ per year.
Our Organisation Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
Your Opportunity
This is a limited term position for 6 months. You will be required to work a minimum of 12 hours per week. The test centre is open 7.30-19.15 on a Monday/Wednesday/Thursday, 7.30-16.15 Tuesday and 7.30-12.15 on Saturday mornings. Shifts vary between 4 hours for lunch cover, split shifts on the longer days between 6-11.25 hrs according to requirements. Rosters are provided a minimum of 14 in advance and we are unable to offer set days. More hours may be available during busy periods. The pay rate is £13.60 hour, paid to you at the end of every month.
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests.
Your Responsibilities
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exams testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor / invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant
This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook). You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible. Wishing you the very best of success with your application!
Test Administrator in Surrey employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Administrator in Surrey
✨Tip Number 1
Get to know the company! Research Pearson VUE and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Pearson VUE.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and exam administration. Role-play with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, we’re reviewing applications daily, so don’t wait too long to hit that submit button!
We think you need these skills to ace Test Administrator in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Test Centre Administrator role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer service skills and any experience with exams or testing environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re a great fit for our team. We love seeing candidates who are passionate about helping others, so let that passion come through in your writing.
Follow Application Instructions: When applying, make sure to follow all the instructions provided on our Pearson Careers website. We appreciate attention to detail, and following the application process correctly shows us you’re serious about joining our team!
Be Prompt and Professional: Time is of the essence! We review applications daily, so submit yours as soon as you can. Make sure your application is polished and professional, as first impressions matter. We’re excited to see what you bring to the table!
How to prepare for a job interview at Pearson
✨Know the Company Inside Out
Before your interview, take some time to research Pearson VUE and its role in the testing industry. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Test Centre Administrator, you'll be interacting with candidates regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting these skills will demonstrate that you're the right fit for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would handle situations like a candidate being late or a technical issue arising during an exam. Practising these scenarios can help you respond confidently and show your problem-solving abilities.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability openly. Emphasise your flexibility and willingness to adapt to the needs of the test centre. This will reassure the interviewers that you can meet the demands of the position.