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- Tasks: Lead complex customer-facing programmes and ensure successful delivery.
- Company: Join Pearson, a leader in education and professional services.
- Benefits: Competitive salary, flexible working, and opportunities for career advancement.
- Other info: Based in Greater London with a fast-paced, collaborative culture.
- Why this job: Make a real impact by managing innovative projects in a dynamic environment.
- Qualifications: Strong stakeholder management and planning skills; experience in Professional Services preferred.
The predicted salary is between 60000 - 80000 £ per year.
Pearson is looking for a Lead Specialist, Program Manager (Customer Delivery) to lead complex customer-facing programs within Professional Services. The role involves planning and executing multi-workstream engagements to meet delivery commitments.
Required skills include:
- Strong stakeholder management
- Excellent planning capabilities
- Ability to work in fast-paced environments
Preferred experience includes Professional Services or technology-enabled delivery with a relevant certification. This opportunity is based in Greater London.
Senior Customer Delivery Program Lead employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Delivery Program Lead
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Knowing what makes Pearson tick will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your storytelling skills. Be ready to share specific examples of how you've managed complex projects and engaged stakeholders effectively. We love a good story!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you.
We think you need these skills to ace Senior Customer Delivery Program Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Customer Delivery Program Lead. Highlight your experience in managing complex customer-facing programs and any relevant certifications you have. We want to see how your skills align with what Pearson is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your stakeholder management and planning capabilities, and let us know how you thrive in fast-paced environments.
Showcase Relevant Experience: When filling out your application, be sure to showcase any experience you have in Professional Services or technology-enabled delivery. We love seeing how your background can contribute to the success of the team at Pearson!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Pearson
✨Know Your Program Management Inside Out
Make sure you brush up on your program management skills, especially in the context of customer delivery. Be ready to discuss specific examples from your past experiences where you successfully led complex projects, highlighting your planning capabilities and how you managed multiple workstreams.
✨Stakeholder Management is Key
Prepare to talk about your approach to stakeholder management. Think of instances where you effectively communicated with different stakeholders, resolved conflicts, or ensured alignment across teams. This will show that you can handle the complexities of customer-facing programs.
✨Embrace the Fast-Paced Environment
Since the role requires working in a fast-paced environment, be ready to share how you've thrived under pressure. Discuss strategies you’ve used to stay organised and maintain quality while juggling multiple tasks. This will demonstrate your adaptability and resilience.
✨Certifications Matter
If you have any relevant certifications, make sure to highlight them during the interview. Discuss how these qualifications have equipped you with the necessary skills for this role, particularly in technology-enabled delivery. It shows you're serious about your professional development.