At a Glance
- Tasks: Manage certificate replacement requests and support customer inquiries with professionalism.
- Company: Global education organisation based in Rotherham, focused on excellence.
- Benefits: Competitive benefits including annual leave, bonuses, and a pension scheme.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Attention to detail, Microsoft Office skills, and strong communication abilities.
- Other info: Enjoy flexible working hours in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A global education organization in Rotherham seeks an Advanced Associate in Professional Services to manage certificate replacement requests and support customer inquiries. This customer-facing role emphasizes accuracy and professionalism, working towards strong service level agreements (SLAs).
Candidates should have excellent attention to detail, be adept at Microsoft Office, and possess strong communication skills.
This role offers competitive benefits, including annual leave, a bonus, and a pension scheme, and is fully onsite with flexible working hours.
Records & SAR Specialist — Professional Services in Rotherham employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Records & SAR Specialist — Professional Services in Rotherham
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is customer-facing, being able to articulate your thoughts clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Don’t forget to highlight your attention to detail during the interview. Share specific examples of how you've successfully managed tasks that required precision and accuracy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Records & SAR Specialist — Professional Services in Rotherham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and customer service experience. We want to see how your skills align with the role of Records & SAR Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Remember, we love a bit of personality, so let your enthusiasm show!
Showcase Your Microsoft Office Skills: Since this role requires proficiency in Microsoft Office, make sure to mention any specific tools or projects where you've used these skills effectively. We’re looking for candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Pearson
✨Know Your Stuff
Make sure you understand the role of a Records & SAR Specialist inside out. Familiarise yourself with certificate replacement processes and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role emphasises accuracy, be prepared to discuss examples from your past where your attention to detail made a difference. Whether it’s catching an error in a document or ensuring compliance with SLAs, having specific examples ready will impress your interviewers.
✨Brush Up on Microsoft Office Skills
As you'll be using Microsoft Office regularly, make sure you're comfortable with its various applications. If you can, practice creating reports or managing data in Excel. Being able to demonstrate your proficiency during the interview can set you apart from other candidates.
✨Communicate Clearly and Professionally
This is a customer-facing role, so strong communication skills are a must. Practice articulating your thoughts clearly and professionally. You might even want to prepare for common interview questions by rehearsing your answers with a friend to ensure you come across as confident and articulate.