At a Glance
- Tasks: Lead a team to ensure learners achieve their targets and receive top-notch support.
- Company: Join Pearson, a global leader in lifelong learning and an inclusive employer.
- Benefits: Enjoy hybrid work options, professional development, and a supportive workplace culture.
- Why this job: Make a real impact on learners' lives while working in a dynamic and collaborative environment.
- Qualifications: 3+ years in middle management, ideally in education or apprenticeships; strong leadership skills required.
- Other info: This role is contingent on securing a contract for apprenticeship delivery.
The predicted salary is between 36000 - 60000 £ per year.
This job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. The Programme Manager role is vital to the successful management of our delivery contract, ensuring the timely completion of our learners. You will be at the heart of our operations, leading a team of Skills Coaches to achieve all targets with excellence. Your dynamic leadership will ensure that learners on allocated programmes are regularly reviewed, meet timely and overall achievement targets, and progress in line with the high expectations of ourselves, our employers and customers.
Core Tasks and Responsibilities
- Line manage allocated team members in relation to reviewing targets and personal development.
- Undertake regular caseload discussions and formal quarterly performance reviews.
- Ensure all learners' work is dealt with in a timely manner, achieving or exceeding the required quality standards.
- Monitor Coach caseload management, including learner allocation, learner progress, reviews, completions and breaks in learning.
- Liaise with administration and functional skills teams to ensure priorities are being discussed, agreed and met by all teams.
- Check all staff have planned their time effectively to maximise progress and efficiency with their assigned caseload.
- Ensure that learners are progressing in line with their target achievement dates and that all learners progress, as a minimum, monthly.
- Support scheduling of workshops, visits and delivery as needed, to ensure sufficient coverage.
- Assist with quality assurance of qualifications, where required, as directed by the Quality Team.
- Encourage cross-contract support and work collaboratively with the other People Managers to identify and encourage the sharing of ideas, best practice and resources.
- Complete CPD as set by management in order to retain theoretical or occupational competence.
- Attend and run team meetings monthly, in line with management / quality team direction.
- Collate management information to support performance of Coaches and provide information and returns to Senior Programme Manager on a monthly basis.
- Oversee booking of travel and accommodation of delivery team in line with cost control.
- Provide cover for other Programme Managers where required.
- Complete visits to other sites and locations when required or as directed by management.
- Identify business opportunities and assist with the implementation of these opportunities.
- Effective management of team members under your control with responsibility for recruitment, retention and where necessary, disciplinary activities.
- Responsibility for the welfare of any team members under your control by following all relevant Health & Safety, Safeguarding, Equality, Anti-Bribery and Corruption, Prevention of Harassment and Bullying and other HR policies.
Essential Experience and Competencies
- Hold a minimum of 3 years recent experience in a middle management position, ideally in the Apprenticeships or Education Sector.
- Occupational experience within the probation service.
- Strong knowledge of probation service roles, responsibilities, key legislation and current probation practice.
- Experience of delivering government funding training provision.
- Expertise in a target driven environment with a proven track record in achieving targets.
- Experience of working with large employers.
- Proven ability to motivate and develop staff, minimise conflict and of performance management processes.
- Highly motivated, flexible, and adaptable.
- Good use of IT skills and experience in spreadsheets and managing and analysing data.
- Exceptional organisational and problem-solving skills.
- Good written and verbal communication skills.
Desirable Experience and Competencies
- Hold a management qualification at level 3 or above.
- Ability to create inspiring and engaging learning content.
- Verifier Qualification.
- Understanding of EIF and Ofsted inspections and knowledge of government funded audits and compliance.
- Hold a teaching/assessor qualification.
Please note that this appointment is subject to the successful outcome of a bid for apprenticeship delivery and the successful applicant will only be confirmed if the contract is awarded to us.
Programme Manager employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager
✨Tip Number 1
Familiarise yourself with the latest trends and best practices in the Apprenticeships and Education sector. This knowledge will not only help you understand the role better but also demonstrate your commitment to continuous learning during interviews.
✨Tip Number 2
Network with professionals in the field, especially those who have experience in middle management roles within education or training. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and achieved targets in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Research Pearson's values and mission statement thoroughly. Being able to articulate how your personal values align with theirs can set you apart as a candidate who is genuinely interested in contributing to their goals.
We think you need these skills to ace Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in middle management, particularly within the Apprenticeships or Education Sector. Emphasise your leadership skills and any achievements related to target-driven environments.
Craft a Compelling Cover Letter: In your cover letter, express your passion for education and how your background aligns with Pearson's mission. Mention specific experiences that demonstrate your ability to motivate and develop staff, as well as your understanding of probation service roles.
Showcase Relevant Skills: Clearly outline your IT skills, organisational abilities, and problem-solving capabilities in your application. Provide examples of how you've used these skills to achieve targets or improve processes in previous roles.
Highlight Continuous Professional Development: Mention any relevant qualifications, such as management or teaching/assessor qualifications, and discuss your commitment to continuous professional development. This shows your dedication to maintaining high standards in your work.
How to prepare for a job interview at Pearson
✨Showcase Your Leadership Skills
As a Programme Manager, you'll be leading a team of Skills Coaches. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed staff in previous roles.
✨Demonstrate Your Knowledge of the Education Sector
Familiarise yourself with current practices in the Apprenticeships and Education sector. Be ready to discuss relevant legislation and how it impacts programme delivery, as this will show your understanding of the role's context.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and organisational skills. Think of specific scenarios where you successfully managed a team or resolved conflicts, and be ready to share these experiences.
✨Highlight Your Data Management Skills
Since the role involves monitoring progress and managing data, be prepared to discuss your experience with spreadsheets and data analysis. Provide examples of how you've used data to drive performance improvements in past roles.