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- Tasks: Welcome candidates, ensure exam security, and provide excellent customer service.
- Company: Join Pearson, a global leader in education and assessment with a commitment to diversity.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive work environment.
- Why this job: Make a difference by helping candidates succeed in their exams while gaining valuable experience.
- Qualifications: School qualifications in English and Maths; familiarity with Microsoft Office is a plus.
- Other info: This is a 6-month contract with varied shifts, including weekends.
This job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Our Organisation Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Fareham.
Your Opportunity:
- This is a fixed term contract for 6 months
- Starting date: ASAP
- Minimum contracted hours: 8.25 hours per week including some Saturday mornings.
- £13.37 per hour paid to you at the end of every month.
- Location: Fareham
- Hours may be allocated according to the Business needs:
- Tues & Wed - half day (730-1330 / 1030-1615), lunch cover (1030-1330) or full day (730-1615)
- Thurs - half day (730-1330 / 1030-1615), lunch cover (1030-1330) or full day (730-1615) OR 1030-1915
- Alternate Saturdays (730-1215)
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.
Your Responsibilities:
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exam testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor / invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday.
Our Successful Applicant:
- We are looking for a friendly and professional team-player with school qualifications in English and Maths.
- It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
- You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail.
- You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
Our Recruitment Process:
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need.
Part Time Test Centre Administrator - (6 months ) Fareham employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Test Centre Administrator - (6 months ) Fareham
✨Tip Number 1
Familiarise yourself with Pearson VUE's testing procedures and security protocols. Understanding the specific requirements for exam delivery will help you demonstrate your readiness to uphold their standards during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or administrative roles. Being able to showcase your ability to interact positively with candidates will set you apart as a strong candidate for this position.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability across various shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your attention to detail by preparing examples of how you've successfully managed tasks that required careful monitoring or compliance with rules. This is crucial for maintaining the integrity of the testing environment.
We think you need these skills to ace Part Time Test Centre Administrator - (6 months ) Fareham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Test Centre Administrator position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your qualifications, including any experience with customer service, attention to detail, and familiarity with Microsoft Office. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Pearson's mission. Mention specific skills or experiences that make you a great fit for the Test Centre Administrator position, such as your ability to work in a team and handle various shifts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pearson
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Test Centre Administrator. Familiarise yourself with the exam testing process and the importance of customer service in this role.
✨Show Your Flexibility
Since the position requires working various shifts, be prepared to discuss your availability during the interview. Highlight your willingness to adapt to different schedules, including weekends and early mornings.
✨Demonstrate Attention to Detail
The role involves monitoring candidates and ensuring compliance with testing procedures. Be ready to provide examples from your past experiences where your attention to detail made a difference, especially in high-stakes environments.
✨Prepare for Customer Interaction
As you'll be welcoming and assisting candidates, practice how you would greet them and explain the testing process. Show that you can maintain a friendly and professional demeanour, even under pressure.
