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- Tasks: Welcome and assist test candidates while ensuring a secure exam environment.
- Company: Join Pearson VUE, a global leader in computer-based testing.
- Benefits: Flexible hours, competitive pay, and a supportive work culture.
- Why this job: Make a difference by helping candidates succeed in their exams.
- Qualifications: Friendly, detail-oriented, with basic computer skills and a team spirit.
- Other info: Gain valuable experience in a dynamic, customer-focused environment.
The predicted salary is between 11 - 16 £ per hour.
About Pearson VUE
Pearson VUE has been a pioneer in the computer‑based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high‑stakes exams via the world’s most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.
Pearson VUE is proud to offer an exceptional work environment where you can enjoy job satisfaction, and we are now hiring for a Test Centre Administrator to join our successful team in Oldham.
Your Opportunity
- Regular Employee
- Starting date: 17.2.2026
- Minimum contracted hours: 27 hours per month
- £13.37 per hour
- Location: Oldham PPC
We are looking for a candidate who is highly confident and skilled with computers, as this role demands strong computer literacy. It is a fast‑paced, customer service‑orientated environment. We offer free parking on site.
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life‑changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test‑taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.
Responsibilities
- Welcome, greet and check‑in customers/test‑taking candidates.
- Comply with all exam testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor / invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team‑player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Qualifications
- Friendly and professional team‑player with school qualifications in English and Maths.
- It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
- Must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and noticing details from a distance.
- Should be able to sit for long periods of time and escort candidates to and from exam/testing rooms.
Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible. Wishing you the very best of success with your application!
Employer Description
Employer: Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, colour, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Test Centre Administrator - Oldham, Lancashire employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Centre Administrator - Oldham, Lancashire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pearson VUE. Understand their mission and values, and think about how your skills align with what they do. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! If you're nervous about the interview, try doing some mock interviews with friends or family. Focus on common questions for customer service roles and be ready to share examples of how you've handled challenging situations in the past.
✨Tip Number 3
Show off your tech skills! Since this role requires strong computer literacy, be prepared to discuss your experience with Microsoft Office and any other relevant software. Maybe even mention a time when you solved a tech issue—this will show you're proactive and capable!
✨Tip Number 4
Apply through our website! We recommend submitting your application directly on the Pearson Careers site. It’s the quickest way to get noticed, and we’re reviewing applications daily. Don’t wait too long—get your application in ASAP!
We think you need these skills to ace Test Centre Administrator - Oldham, Lancashire
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and professional tone will resonate well with us.
Tailor Your Application: Make sure to tailor your application to the Test Centre Administrator role. Highlight your computer skills and any customer service experience you have. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the relevant details that showcase your skills and experiences.
Apply Through Our Website: Don’t forget to apply directly through our Pearson Careers website! It’s the best way for us to receive your application, and we’re reviewing them daily, so get yours in as soon as you can!
How to prepare for a job interview at Pearson
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Test Centre Administrator. Familiarise yourself with the exam testing process and security procedures, as well as the importance of customer service in this role.
✨Show Off Your Tech Skills
Since strong computer literacy is key for this position, be prepared to discuss your experience with Microsoft Office and any troubleshooting you've done in the past. Bring examples of how you've used technology to enhance customer service or solve problems.
✨Demonstrate Flexibility
This role requires working various shifts, so highlight your availability and willingness to adapt. Share any previous experiences where you successfully managed changing schedules or worked in fast-paced environments.
✨Emphasise Teamwork and Attention to Detail
As a Test Centre Administrator, you'll need to work closely with colleagues and ensure a secure testing environment. Be ready to provide examples of how you've collaborated with others and maintained high attention to detail in your previous roles.
