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For Companies At a Glance
- Tasks: Welcome and assist candidates, ensure exam security, and troubleshoot tech issues.
- Company: Join Pearson VUE, a leader in computer-based testing with a global presence.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Why this job: Be part of a dynamic team making a difference in the testing industry.
- Qualifications: Friendly, detail-oriented, and confident with computers; school qualifications in English and Maths preferred.
- Other info: Great opportunity for career growth in a diverse and inclusive workplace.
The predicted salary is between 11 - 16 £ per hour.
About Pearson VUE
Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high‑stakes exams via the world’s most comprehensive network of nearly 20,000 Test Centres in 180 countries.
Opportunity
Pearson VUE is a business of Pearson, the world’s leading learning company with global reach and market‑leading businesses. We are proud to offer an exceptional work environment where you can enjoy job satisfaction, and we are now hiring for a Test Centre Administrator to join our successful team in Oldham.
Your Opportunity
- Regular Employee
- Starting date: 17.2.2026
- Minimum contracted hours: 27 hours per month
- £13.37 per hour
- Location: Oldham
- PPC Hours may be allocated according to the Business needs.
We are looking for a candidate who is highly confident and skilled with computers, as this role demands strong computer literacy. It is a fast‑paced, customer service‑orientated environment. We offer free parking on site.
Your Responsibilities
- Welcome, greet and check‑in customers/test‑taking candidates.
- Comply with all exams testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor / invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
Your Qualifications
- Friendly and professional team‑player with school qualifications in English and Maths.
- Advantage if you have some experience of working with Microsoft Office (Word, Excel and Outlook).
- Flexible to work different days and times; available Monday through Sunday, early morning, late night and weekends.
- Comfortable in a quiet testing environment, with excellent attention to detail and monitoring for restricted behaviour.
- Able to sit for long periods of time and escort candidates to and from the exam/testing room.
- High confidence and strong computer literacy.
Recruitment Process
We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible directly on our Pearson Careers website.
EEO Statement
Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.
Test Center Administrator (Oldham, Lancashire) employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Center Administrator (Oldham, Lancashire)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pearson VUE. Understand their values, mission, and what makes them a leader in the testing industry. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Test Centre Administrator, you'll be interacting with candidates all day. Think about how you can make their experience smooth and welcoming. Maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Show off your tech skills! Since this role requires strong computer literacy, be ready to discuss your experience with Microsoft Office and any troubleshooting you've done in the past. Highlighting these skills can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’re reviewing applications daily, so don’t wait too long. The sooner you apply, the better your chances of landing that interview. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Test Center Administrator (Oldham, Lancashire)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.
Tailor Your Application: Make sure to customise your application to highlight your skills that match the job description. If you've got experience with computers or customer service, shout about it! We love seeing how your background aligns with what we’re looking for.
Proofread, Proofread, Proofread!: Before hitting send, give your application a good once-over. Typos and errors can make a bad impression, so take the time to ensure everything is clear and professional. We appreciate attention to detail!
Apply Through Our Website: Don’t forget to submit your application through our Pearson Careers website! It’s the best way to ensure it gets into the right hands quickly. Plus, we’re reviewing applications daily, so the sooner, the better!
How to prepare for a job interview at Pearson
✨Know the Company Inside Out
Before your interview, take some time to research Pearson VUE. Understand their role in the testing industry and their commitment to customer service. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Off Your Tech Skills
Since the role requires strong computer literacy, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention specific examples of how you've used these tools in past roles to solve problems or improve processes.
✨Demonstrate Your Customer Service Skills
As a Test Centre Administrator, you'll be interacting with candidates regularly. Think of examples from your previous jobs where you provided excellent customer service, especially in fast-paced environments. This will highlight your ability to handle the demands of the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Practice how you would handle situations like a candidate being disruptive or a technical issue arising during an exam. This will showcase your problem-solving skills and ability to maintain a calm environment.
