Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome and assist test candidates while ensuring a secure exam environment.
- Company: Join Pearson, a global leader in lifelong learning and assessment.
- Benefits: Earn £13.37/hour with flexible part-time hours and a supportive team.
- Why this job: Make a difference in candidates' lives while gaining valuable experience.
- Qualifications: School qualifications in English and Maths; Microsoft Office skills are a plus.
- Other info: Flexible shifts available; perfect for students looking to balance work and study.
The predicted salary is between 13 - 16 £ per hour.
Your Opportunity
You will be required to work a minimum of 8.25 hours/week. The pay rate is £13.37/hour, paid to you at the end of every month. Opening hours are 07:30–19:15 Monday - Friday, 07:30–16:15 Saturdays. You will be required to work a minimum of 1 Saturday a month. This is a permanent part time role.
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you will be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exams testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor / invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant
This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
Who we are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Test Center Administrator (Milton Keynes) employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Center Administrator (Milton Keynes)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pearson and their mission. This will help you connect with the team and show that you're genuinely interested in being part of their life-changing organisation.
✨Tip Number 2
Practice makes perfect! Try out some mock interviews with friends or family. Focus on common questions for roles like Test Centre Administrator, and don’t forget to highlight your customer service skills and attention to detail.
✨Tip Number 3
Be flexible! Since the role requires working various shifts, be ready to discuss your availability during the interview. Showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Apply through our website! Don’t miss out on this fantastic opportunity—submit your application directly on the Pearson Careers site. We’re reviewing applications daily, so the sooner you apply, the better your chances!
We think you need these skills to ace Test Center Administrator (Milton Keynes)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any customer service experience or teamwork examples that align with what we’re looking for in a Test Centre Administrator.
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. Attention to detail is key in this role, and we’d love to see that reflected in your application!
Apply Through Our Website: Don’t forget to apply directly on our Pearson Careers website! It’s the quickest way for us to receive your application, and we’re reviewing them daily, so get yours in as soon as possible!
How to prepare for a job interview at Pearson
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Test Centre Administrator. Familiarise yourself with the exam process, security protocols, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with test-taking candidates, be prepared to discuss your previous customer service experiences. Think of specific examples where you provided excellent service or resolved issues effectively. This will demonstrate your ability to create a positive environment for candidates.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this position, especially when verifying identification and monitoring candidates during exams. Be ready to share instances where your attention to detail made a difference in your work. This could be anything from catching an error to ensuring compliance with procedures.
✨Prepare for Flexibility Questions
Given the varied shifts and weekend work required, expect questions about your availability and flexibility. Be honest about your schedule and express your willingness to adapt. Showing that you can accommodate different shifts will make you a more attractive candidate.
