At a Glance
- Tasks: Welcome and assist candidates, ensuring a smooth exam experience while maintaining security protocols.
- Company: Join Pearson, a global leader in learning and assessment with a diverse and inclusive culture.
- Benefits: Earn £13.60 per hour, flexible shifts, and gain valuable experience in a supportive environment.
- Other info: Opportunity for career growth in a company recognised for its commitment to diversity.
- Why this job: Make a difference in candidates' lives while working in a dynamic and rewarding role.
- Qualifications: Team player with strong communication skills and flexibility to work various shifts.
The predicted salary is between 13 - 16 £ per hour.
Pearson (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world’s most comprehensive network of nearly 20,000 Test Centres in 180 countries.
This is a permanent position. Job is for a minimum of 60 hours per month with more available most weeks. Saturday working is required. Shift pattern varies from week to week. The pay rate is £13.60 per hour, paid to you at the end of every month.
Your Responsibilities:
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exam testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor/invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Perform some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.
Test Center Administrator (Manchester) employer: Pearson
Pearson is an exceptional employer, offering a dynamic work environment in Manchester where you can thrive as a Test Center Administrator. With a commitment to employee growth and diversity, we provide flexible working hours, competitive pay, and the opportunity to be part of a global leader in the assessment industry. Join us to make a meaningful impact while enjoying job satisfaction and a supportive team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Test Center Administrator (Manchester)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pearson and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your experiences relate to the role of Test Centre Administrator. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your flexibility! Since the job requires working various shifts, be sure to highlight your availability during the interview. Let them know you're ready to adapt and take on different schedules.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Pearson family. Don’t miss out on this opportunity!
We think you need these skills to ace Test Center Administrator (Manchester)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Test Centre Administrator role. Highlight any relevant experience, especially in customer service or administration, and don’t forget to mention your flexibility with shifts!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with Pearson's mission. Keep it friendly and professional, just like us at StudySmarter!
Showcase Your Team Spirit:Since we’re looking for a true team player, make sure to include examples of how you’ve worked well in teams before. Whether it’s in previous jobs or during your studies, let us know how you contribute to a positive environment!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at Pearson!
How to prepare for a job interview at Pearson
✨Know the Company Inside Out
Before your interview, take some time to research Pearson and its role in the testing industry. Understand their mission, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
As a Test Centre Administrator, you'll face various situations. Be ready to discuss how you'd handle specific scenarios, like dealing with a candidate's technical issue or ensuring exam security. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Show Your Flexibility
Since the role requires working varied shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt to different schedules and your experience in similar roles where flexibility was key.
✨Demonstrate Team Spirit
Pearson values collaboration, so be sure to share examples of how you've worked effectively in a team. Discuss any experiences where you contributed to a positive team environment or helped resolve conflicts, showcasing your ability to be a true team player.
