At a Glance
- Tasks: Lead the delivery of remote assessments and enhance service operations.
- Company: A top education company based in Manchester with a focus on innovation.
- Benefits: Hybrid working, competitive salary, and various employee perks.
- Why this job: Make a difference in education by improving remote assessment services.
- Qualifications: Experience in service delivery management and strong project management skills.
- Other info: Join a dynamic team with opportunities for professional growth.
The predicted salary is between 43200 - 72000 Β£ per year.
A leading education company in Manchester is looking for a Manager, Service Delivery Management for a 12-month fixed-term contract. The role requires strong leadership and stakeholder management skills to oversee the delivery of remote assessments and improve service operations.
The ideal candidate will have experience in service delivery management within technology-enabled environments, excellent project management skills, and a passion for continuous improvement.
The position offers a hybrid working arrangement with various employee benefits.
Senior Manager, Remote Exam Service Delivery in Manchester employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Manager, Remote Exam Service Delivery in Manchester
β¨Tip Number 1
Network like a pro! Reach out to your connections in the education and tech sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
β¨Tip Number 2
Prepare for those interviews! Research the company and its remote assessment services. Think about how your leadership and project management skills can improve their operations. We want to see you shine!
β¨Tip Number 3
Showcase your passion for continuous improvement! During interviews, share examples of how you've implemented changes in past roles. This will demonstrate that you're not just a manager, but a forward-thinker who can drive success.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Manager, Remote Exam Service Delivery in Manchester
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in service delivery management, especially in tech environments. We want to see how your skills align with the role, so donβt be shy about showcasing your leadership and project management abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about remote assessments and continuous improvement. We love seeing candidates who can connect their personal experiences to our mission.
Showcase Your Stakeholder Management Skills: In your application, give examples of how you've successfully managed stakeholders in the past. Weβre looking for someone who can navigate complex relationships, so share those stories that demonstrate your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Pearson
β¨Know Your Service Delivery Inside Out
Make sure you understand the ins and outs of service delivery management, especially in technology-enabled environments. Brush up on your knowledge about remote assessments and think about how you can improve service operations. This will show that you're not just familiar with the role but genuinely passionate about it.
β¨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've successfully managed teams or projects, particularly in challenging situations. Being able to articulate your approach to stakeholder management will demonstrate your capability to lead effectively in this role.
β¨Emphasise Continuous Improvement
Since the role requires a passion for continuous improvement, come prepared with ideas or strategies you've implemented in the past. Discuss how you've identified areas for enhancement and the impact those changes had on service delivery. This will illustrate your proactive mindset and commitment to excellence.
β¨Ask Insightful Questions
Prepare thoughtful questions about the company's current service delivery challenges and future goals. This not only shows your interest in the role but also gives you a chance to demonstrate your strategic thinking. Itβs a great way to engage with the interviewers and leave a lasting impression.