Pearson is seeking an Advanced Specialist, Customer Success on a 12-month limited-term basis to lead senior client relationships for professional assessment programmes, guiding complex delivery cycles and building trusted partnerships.
You will manage a focused portfolio, plan testing periods, respond to changing requirements, and ensure smooth handovers for the next cycle, balancing relationship strength with programme discipline.
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Senior Customer Success Strategist β Complex Programs in Manchester employer: Pearson
Pearson Edexcel is an excellent employer that values the expertise of its staff, offering a flexible ad-hoc role that allows for a balanced work-life dynamic. With a strong commitment to professional development, employees have access to resources and training that enhance their skills while contributing to the educational success of students in the North East. The supportive work culture fosters collaboration and innovation, making it a rewarding environment for those passionate about education.