Pearson is seeking an Advanced Specialist, Customer Success to join its Professional Assessment organisation on a 12-month limited-term basis. You will manage a small portfolio of complex client programmes and act as a credible day-to-day partner to senior stakeholders.
You will plan carefully for key testing periods, support clients through live delivery, respond to changing requirements, and ensure effective follow-up before the next cycle begins.
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Hybrid Senior Customer Success & Programme Lead in Manchester employer: Pearson
Pearson Edexcel is an excellent employer that values the expertise of its staff, offering a flexible ad-hoc role that allows for a balanced work-life dynamic. With a strong commitment to professional development, employees have access to resources and training that enhance their skills while contributing to the educational success of students in the North East. The supportive work culture fosters collaboration and innovation, making it a rewarding environment for those passionate about education.
