Pearson is seeking a proactive Service Management Specialist to join Assessment & Qualifications Delivery in the United Kingdom. Hybrid role based in Manchester or Rotherham, collaborating with technical teams, suppliers and stakeholders to maintain reliable, secure, and high-quality services for a major government contract.
You will manage incidents, monitor service performance, produce reports and drive continuous improvement, while aligning with ITIL practices and information security
#J-18808-Ljbffr
Hybrid IT Service Management Specialist in Manchester employer: Pearson
Pearson Edexcel is an excellent employer that values the expertise of its staff, offering a flexible ad-hoc role that allows for a balanced work-life dynamic. With a strong commitment to professional development, employees have access to resources and training that enhance their skills while contributing to the educational success of students in the North East. The supportive work culture fosters collaboration and innovation, making it a rewarding environment for those passionate about education.
