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- Tasks: Manage assessment processes, ensuring quality and customer satisfaction while leading training initiatives.
- Company: Global education company based in Manchester with a vibrant workplace culture.
- Benefits: Flexible working patterns and a dynamic work environment.
- Why this job: Make a real impact in education by enhancing assessment quality and customer experience.
- Qualifications: Background in education or assessment with strong communication and project management skills.
- Other info: Join a supportive team dedicated to innovation and excellence in education.
The predicted salary is between 28800 - 43200 £ per year.
A global education company in Manchester is seeking a Specialist, Assessment. In this hybrid role, you will manage the assessment process to ensure high-quality standards and customer satisfaction.
You will be responsible for engaging with customers, analysing assessment data, and leading training initiatives.
Ideal candidates will have a background in education or assessment, along with strong communication and project management skills.
The position offers flexibility in working patterns and a vibrant workplace culture.
Hybrid Assessment Leader: Quality & Customer Insight in Manchester employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Assessment Leader: Quality & Customer Insight in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the education and assessment field on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the company’s values and recent projects. We want to see you shine by showing how your skills align with their mission.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your experience. Remember, they’re looking for someone who can engage with customers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Assessment Leader: Quality & Customer Insight in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Hybrid Assessment Leader role. Highlight your background in education or assessment, and don’t forget to showcase your communication and project management skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality and customer insight in assessments. Share specific examples of how you've engaged with customers or led training initiatives in the past.
Showcase Your Data Analysis Skills: Since this role involves analysing assessment data, be sure to mention any relevant experience you have with data analysis. Whether it's through previous jobs or projects, we want to see how you can contribute to maintaining high-quality standards.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Pearson
✨Know Your Assessment Stuff
Make sure you brush up on the latest trends and best practices in assessment. Familiarise yourself with quality standards and customer insights relevant to the education sector. This will show that you're not just interested in the role, but that you’re genuinely knowledgeable about what it entails.
✨Engage with Real Examples
Prepare to share specific examples from your past experiences where you've successfully managed assessments or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your project management skills effectively.
✨Show Off Your Communication Skills
Since this role involves engaging with customers, practice articulating your thoughts clearly and confidently. You might want to prepare a few questions to ask the interviewers about their current assessment processes or customer engagement strategies. This shows your interest and helps you stand out.
✨Embrace the Hybrid Work Culture
Be ready to discuss how you can thrive in a hybrid work environment. Share your experiences with remote collaboration tools and how you manage your time effectively. Highlighting your adaptability will resonate well with the company’s flexible working patterns.
