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- Tasks: Support schools by promoting Pearson's offerings and providing top-notch customer service.
- Company: Join Pearson, a leading education company with a focus on customer success.
- Benefits: Enjoy a supportive workplace and attractive UK employee benefits.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a difference in education while developing your skills in a hybrid role.
- Qualifications: Experience in customer service or sales, plus Level 2 qualifications in Maths and English.
The predicted salary is between 30000 - 40000 £ per year.
Pearson is looking for an Advanced Associate in Customer Success in Manchester, United Kingdom. This hybrid role supports the Sales team in achieving revenue and retention targets through consultative selling and excellent customer support.
Responsibilities include:
- Working with schools to promote Pearson's offerings
- Providing customer service and guidance
Candidates should have experience in customer service or sales, along with Level 2 qualifications in Maths and English.
Benefits include a supportive workplace and attractive UK employee benefits.
Education Customer Success Associate (Term-Time) in Manchester employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Customer Success Associate (Term-Time) in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pearson on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Pearson's offerings. Knowing their products inside out will show you're genuinely interested and ready to support schools effectively.
✨Tip Number 3
Practice your consultative selling skills. Role-play with a friend or family member to get comfortable discussing how you can help schools achieve their goals with Pearson's solutions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Education Customer Success Associate (Term-Time) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service or sales. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about education and how you can contribute to our team at Pearson. Keep it engaging and personal.
Showcase Relevant Qualifications: Don’t forget to mention your Level 2 qualifications in Maths and English. We value these qualifications, so make sure they’re front and centre in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pearson
✨Know Your Customer Success Basics
Make sure you brush up on the fundamentals of customer success and consultative selling. Understand how to effectively support sales teams and what strategies can help schools engage with Pearson's offerings.
✨Showcase Your Experience
Prepare to discuss your previous roles in customer service or sales. Think of specific examples where you successfully resolved issues or contributed to revenue growth, as this will demonstrate your capability for the role.
✨Familiarise Yourself with Pearson's Offerings
Do your homework on Pearson's products and services. Being able to speak knowledgeably about what they offer will show your genuine interest in the company and how you can contribute to their goals.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the team dynamics, the challenges they face in customer success, or how they measure success in this role. It shows you're engaged and eager to learn more.