Pearson in Manchester is seeking enthusiastic individuals for an Advanced Associate, Customer Services role. You will be the first point of contact for schools, colleges, and learners, assisting with registrations, certifications, and complex issue resolution.
Join a fast-paced team, supporting learners across phone, email, and live chat. This role offers hybrid working, development opportunities, and a comprehensive benefits package.
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Advanced Customer Services Associate - Hybrid Role in Manchester employer: Pearson
Pearson Edexcel is an excellent employer that values the expertise of its staff, offering a flexible ad-hoc role that allows for a balanced work-life dynamic. With a strong commitment to professional development, employees have access to resources and training that enhance their skills while contributing to the educational success of students in the North East. The supportive work culture fosters collaboration and innovation, making it a rewarding environment for those passionate about education.
