Manager, Product Management

In this first-line manager role, the Team Supervisor supports daily execution within a product squad, ensuring that core processes such as requirements gathering, backlog refinement, and user story delivery meet procedural standards. The supervisor is responsible for monitoring team progress, addressing workflow disruptions, and assisting with immediate challenges. They perform on-the-job training, provide feedback, and maintain compliance with agreed practices, escalating more complex product or project issues to higher management tiers. The scope is tightly focused on achieving operational consistency, delivering on defined tasks, and fostering foundational skills among team members.

The Product Director will lead product management for a high impact transformation programme in Pearson Qualifications. They will drive the design and delivery of Agentic product experiences for qualifications' customers, learners and internal staff, while embedding product excellence across the organisation. They will also be responsible for upskilling and coaching an emerging product team, fostering a culture of innovation, accountability and continuous improvement.

• Oversee complex, cross-functional product streams, ensuring product strategy leads to agreed outcomes.
• Ensure execution aligns with broader transformation strategy while adapting roadmaps for shifting business priorities.
• Manage teams executing on numerous high-value product initiatives, translating transformation priorities into actionable plans, and overseeing the operational health of multiple product lines.
• Partner closely with department heads and technology leaders to ensure initiatives run cohesively, providing critical input into budget allocation and operational adjustments.
• Balance project throughput while maintaining compliance, addressing operational continuity, and proactively managing risk exposure during delivery.
• Define and manage a product team upskilling programme, embedding product excellence practices into the transformation team.

• Significant experience (typically 8+ years) in product management, with a proven track record of leading complex, cross-functional product streams and delivering high-impact transformation initiatives.
• Demonstrated success in designing and launching innovative & commercial product experiences for diverse customer groups, including external customers, learners, and internal stakeholders.
• Experience managing and developing high-performing product teams, including upskilling, coaching, and embedding product excellence practices.
• Strong background in translating strategic transformation priorities into actionable product roadmaps, balancing operational health, compliance, and risk management across multiple product lines.
• Proven ability to partner with senior leaders across technology, business, and operations to drive cohesive execution, budget allocation, and operational adjustments.
• Advanced proficiency in applying business acumen, strategic thinking, and data analysis to inform product decisions and measure impact.
• Experience fostering a culture of innovation, accountability, and continuous improvement within a product-focused environment.
• Bachelor's degree in a relevant field (such as Business, Technology, or Product Management) or equivalent experience.

• Performance is judged by outcomes: seamless delivery of prioritized programs, achievement of milestones, and maintaining product release cadence with minimal deviation from forecasted budgets.
• High levels of customer satisfaction, effective resolution of cross-team dependencies, and tangible improvements in process efficiency are expected.
• Proactive risk management, demonstrated through a low incidence of delivery disruption and near-flawless compliance in high-visibility projects.
• Ability to achieve outcomes that support departmental growth and advance organizational reputation is central.

• Living Our Purpose: Align cross-functional operations to shared goals.
• Carry Our Culture: Build strong collaboration and accountability across teams.
• Simplify the Complexity: Resolve major roadblocks and make information accessible, helping colleagues stay focused on delivery.
• Deliver Results: Ensure ambitious targets are met, pivot quickly to overcome setbacks, and uphold commitments to both stakeholders and customers.

• Adaptability - Ability to respond productively to change by adjusting plans, goals, and priorities in dynamic situations.
• Learning to Learn - Using strategies to develop learning efficiency and enhance experiences.
• Design Thinking - Using effective cognitive, strategic, and practical processes to develop design concepts and solutions.
• Product Development - experience in bringing a new product or service from concept to market.
• Storytelling - Effectively presenting complex information in a compelling narrative format.
• Strategic Thinking - experienced in assessing business environments and making decisions that shape long-term competitive advantage.
• Customer Discovery - experienced in gathering deep customer insights to influence product development.
• Technology Roadmap - experienced in using flexible planning to match short-term and long-term goals.
• Business Acumen - Keenness and quickness in understanding and dealing with business situations.
• Value Proposition - Promise of value to be delivered, communicated, and acknowledged.
• Product Strategy - Using customer insights to inform long-term product direction.
• Stakeholder Engagement - Collaborating effectively with leaders to ensure alignment and successful implementation of decisions.
• Applications of Artificial Intelligence - Applying AI techniques to real-world situations.

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are.