At a Glance
- Tasks: Administer tests, verify IDs, and ensure a smooth exam process for candidates.
- Company: Join Pearson, the global leader in computer-based testing and lifelong learning.
- Benefits: Earn $17.75 per hour with flexible scheduling and paid sick time.
- Other info: Part-time role with 14-19 hours per week and potential for more.
- Why this job: Make a difference by helping others achieve their educational goals.
- Qualifications: High school diploma and customer service experience preferred.
The predicted salary is between 17 - 18 £ per hour.
Overview
Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Compensation
Starting pay is $17.75 per hour + eligible for accrued paid sick time.
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day – Monday through Saturday – between the hours of 7:15 am and 9 pm, and about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling. This is strictly a part-time position: 14-19 hours per week, with an expectation to work more if needed. Schedules are available at least 2 weeks in advance.
Responsibilities
- Comply with all testing procedures and strictly adhere to company policies using careful judgment.
- Check in testing candidates, verify identification, explain the exam process, proctor candidates while testing and troubleshoot with internal departments to fix technical issues.
- Complete light housekeeping duties such as vacuuming floors and sanitizing keyboards after each candidate has finished their examination and other duties as assigned.
Qualifications
- High school diploma or equivalent is required.
- Minimum of 1 year customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
- Must be flexible in work hours and days.
- Beginner to intermediate experience in Microsoft Office (Word, Excel, Outlook).
- Must be able to sit for long periods of time and also escort candidates to and from testing room.
- Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
- Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
Who we are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company.
Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing.
Test Center Administrator - Plantation, FL in London employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Center Administrator - Plantation, FL in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Pearson VUE. A personal recommendation can really give you an edge in landing that Test Center Administrator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and exam proctoring. We all know that confidence is key, so rehearse your answers and be ready to showcase your skills!
✨Tip Number 3
Show your flexibility! Since the job requires working various shifts, be sure to highlight your availability during the interview. Let them know you're ready to jump in whenever needed – it shows you're committed!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about the role and company culture right there.
We think you need these skills to ace Test Center Administrator - Plantation, FL in London
Some tips for your application 🫡
Show Your Customer Service Skills: Since we're looking for someone with customer service experience, make sure to highlight any relevant roles you've had. We want to see how you’ve helped others and handled tricky situations!
Flexibility is Key: This role requires a flexible schedule, so let us know about your availability. If you can work various shifts, especially on weekends, make that clear in your application!
Be Detail-Oriented: As a Test Center Administrator, attention to detail is crucial. Mention any experiences where you’ve had to follow strict procedures or manage important tasks accurately. We love candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pearson
✨Know the Company Inside Out
Before your interview, take some time to research Pearson VUE. Understand their role in the testing industry and their commitment to providing secure and comprehensive testing services. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since the role requires customer service experience, be prepared to discuss specific examples from your past jobs where you successfully handled customer interactions. Highlight any experience you have with proctoring or invigilating exams, as this will be particularly relevant for the Test Center Administrator position.
✨Flexibility is Key
The job requires a flexible schedule, so be ready to discuss your availability during the interview. Mention your willingness to work various shifts, including weekends, and how you can adapt to changing needs. This will demonstrate that you’re a team player who can meet the demands of the role.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face while working as a Test Center Administrator, such as dealing with technical issues or managing candidates' concerns. Prepare to discuss how you would handle these situations, showcasing your problem-solving skills and ability to maintain a calm environment.