At a Glance
- Tasks: Ensure secure exam delivery and provide top-notch customer service in a friendly environment.
- Company: Join Pearson VUE, the global leader in computer-based testing.
- Benefits: Earn $17.75 per hour with accrued paid sick time and flexible scheduling.
- Why this job: Be part of a team that helps individuals achieve their learning goals.
- Qualifications: High school diploma required; customer service experience preferred.
- Other info: Part-time role with 5-15 hours per week and great career growth opportunities.
The predicted salary is between 13 - 17 £ per hour.
Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programmes around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE offers a great environment to start or grow your career. We are now hiring for a part-time Test Administrator to join our team in Hays, Kansas. Please note this is a temporary position that will go through the end of October 2026. Starting pay is $17.75 per hour + eligible for accrued paid sick time.
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
- Comply with all testing procedures and strictly adhere to company policies using careful judgment.
- Check in testing candidates, verify identification, and explain the exam process.
- Proctor/invigilate candidates while testing.
- Troubleshoot with internal departments to fix technical issues.
- Complete light housekeeping duties such as vacuuming the floors and sanitising keyboards after each candidate has finished their examination.
- Other duties as assigned.
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 8pm, and about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling. This is strictly a part-time position and will remain as such, 5-15 hours per week, with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance.
Qualifications
- High school diploma or equivalent is required.
- Minimum of 1 year customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
- Must be flexible in work hours and days.
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
- Must be able to sit for long periods of time and also escort candidates to and from testing room.
- Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
- Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
At Pearson, our purpose is simple: to help people realise the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, colour, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing.
Test Center Administrator (Hays, KS) Seasonal in London employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Center Administrator (Hays, KS) Seasonal in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pearson VUE. Understand their mission and values, and think about how your experience aligns with what they do. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! If you're new to proctoring or invigilating exams, consider doing a mock session with a friend. This will help you get comfortable with the process and boost your confidence when it comes to handling real candidates.
✨Tip Number 3
Flexibility is key! Since this role requires a variety of shifts, be ready to discuss your availability openly. Show that you're adaptable and willing to work those odd hours – it’ll make you a more attractive candidate!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Pearson careers page. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive!
We think you need these skills to ace Test Center Administrator (Hays, KS) Seasonal in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Test Center Administrator role. Highlight any relevant customer service experience and your ability to follow procedures, as these are key for us at Pearson VUE.
Show Off Your Flexibility: Since this position requires a flexible schedule, be sure to mention your availability in your application. Let us know when you can work, especially on weekends, as this will help us see you as a great fit for the team.
Keep It Professional: Even though we like to keep things informal, remember that professionalism is key. Use clear language and check for typos or errors before submitting your application. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right place and you can easily track your application status. Plus, it’s super straightforward!
How to prepare for a job interview at Pearson
✨Know the Company Inside Out
Before your interview, take some time to research Pearson VUE. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Highlight Relevant Experience
Make sure to emphasise any customer service experience you have, especially if it involves proctoring or invigilating exams. Be ready to share specific examples of how you've handled challenging situations in a testing environment.
✨Demonstrate Flexibility
Since this role requires flexible scheduling, be prepared to discuss your availability openly. Mention any previous experiences where you adapted to changing schedules or worked various shifts, as this will show you're a team player.
✨Prepare for Technical Questions
Brush up on your Microsoft Office skills, particularly Word and Excel, as these may come up during the interview. You might also want to think about how you would troubleshoot common technical issues that could arise during testing.