As Team Manager, Assessment you will provide operational leadership and implementation oversight of assessment delivery across assigned subject areas, operating within the strategic and delivery framework set by the Lead, Assessment. You will be accountable for delivering outcomes through effective execution, management control and operational assurance. This role aligns with industry titles such as Head of Assessment
KEY ACCOUNTABILITIES
• Be accountable for the operational performance of assessment delivery across multiple subject areas, ensuring delivery meets expectations for time, quality, cost and regulatory compliance.
• Ensure assessment delivery is executed in line with defined delivery models, governance and assurance frameworks set at portfolio level
• Provide senior oversight of assessment planning, delivery, marking, awarding and post‑results activity, ensuring consistency and resilience across teams.
• Translate regulatory requirements and strategic direction into operational plans, controls and delivery expectations for assessment teams.
• Ensure all assessment activity complies with regulatory frameworks, internal policies and external quality assurance requirements.
• Provide escalation, decision‑making and resolution for complex operational, regulatory or quality issues, including those with reputational risk.
• Oversee capacity planning, prioritisation and deployment of resources across teams to manage peak delivery cycles and competing demands.
• Lead the implementation of operational improvements to assessment processes, controls and quality assurance mechanisms to improve efficiency and consistency.
• Manage delivery risks within assigned areas, ensuring effective mitigation, escalation and alignment to the wider assessment governance framework.
About You
We're looking for someone who:
• Has experience leading assessment delivery in a regulated environment
• Can manage complex, high-stakes operational delivery at scale
• Has strong understanding of assessment processes (design, marking, awarding)
• Can lead and develop high-performing teams
• Is comfortable managing risk and competing priorities
Your rewards & benefits
We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too.
Please see our attractive UK benefits here: Pearson Jobs – Benefits
Team Manager, Assessment in London employer: Pearson
Pearson is an excellent employer that values flexibility and a supportive work culture, making it an ideal place for those seeking part-time opportunities in Birmingham. With a commitment to employee growth, Pearson offers training and development resources, ensuring that staff can enhance their skills while contributing to a meaningful mission of education and assessment. The friendly atmosphere and focus on compliance create a rewarding environment for Test Centre Administrators who enjoy helping candidates succeed.
