At a Glance
- Tasks: Support apprentices through their learning journey, coaching and assessing their progress.
- Company: Join Pearson, a global leader in lifelong learning and education.
- Benefits: Enjoy hybrid working, ongoing professional development, and a supportive team environment.
- Other info: Flexible working arrangements with opportunities for career growth.
- Why this job: Make a real impact by helping professionals build essential skills and confidence.
- Qualifications: Experience in coaching and delivering Level 5 apprenticeships is essential.
The predicted salary is between 36000 - 60000 € per year.
Service Provider at this tier specialise in efficiently executing moderately complex school service tasks with increasing independence and technical proficiency. Often these tasks are essential to services and directly related to contractual or compliance requirements. They own well-defined processes to execute their responsibilities and ensure distribution of their product or service. Their responsibility also extends to troubleshooting recurring operational obstacles, providing detailed updates to managers, and initiating improvements in routine delivery practices. This role requires focus on quality and accuracy to ensure that all work not only meets, but consistently exemplifies, the company's standards for school support.
This role aligns with market titles such as Apprenticeship Coach, Leadership & Management Coach, Learning & Development Coach, or Skills Trainer, and plays a key role in ensuring strong learner outcomes, high achievement rates, and an exceptional apprenticeship experience.
This role exists to support apprentices throughout their full learning journey - from onboarding and initial assessment through to Gateway and successful completion. You will wake up motivated by coaching professionals to grow in confidence, capability, and performance, and by seeing your impact reflected in learner progression and achievement.
In your first six months, your biggest impact will be building strong apprentice relationships, embedding effective coaching practices, and ensuring learners are progressing in line with programme and funding requirements.
What makes this opportunity different is the balance of autonomy and support, the opportunity to work largely remotely, and the chance to deliver high-impact Level 5 programmes in a quality-driven, learner-focused environment.
Location: Hybrid working, with remote delivery and very occasional travel to customer sites and/or Pearson offices.
What You Will Own
Success in this role means apprentices are engaged, progressing on plan, and achieving high-quality outcomes. Your key priorities will include:
- Owning the end-to-end delivery of Level 5 apprenticeship programmes, including coaching, assessment, reviews, and Gateway preparation
- Coaching apprentices to develop workplace knowledge, skills, and behaviours aligned to their Apprenticeship Standard
- Assessing learner evidence and providing timely, constructive written and verbal feedback
- Providing high-quality Information, Advice and Guidance (IAG) to learners, helping them make informed decisions about programme suitability, progress, next steps and available support.
- Signposting learners to appropriate internal/external support services and recording IAG conversations/decisions in line with policy and safeguarding.
You will also lead and contribute to:
- Initial assessment, eligibility checks, onboarding, and induction activities
- Progress tracking, formal reviews, and compliance with ESFA and awarding body requirements
- Effective use of e-portfolios and virtual learning environments
- Continuous improvement of programmes, resources, and delivery approaches
- CPD, standardisation, and cross-programme support as required
About You
You are an experienced apprenticeship professional who combines strong coaching capability with a quality-first mindset. You bring:
- Qualified trainer and assessor status
- Demonstrable experience delivering Level 5 Coaching and/or Leadership & Management apprenticeships
- Industry experience within coaching and management roles
- Strong caseload management and organisational skills
You are someone who:
- Thrives in a target-driven, outcomes-focused environment
- Uses technology confidently to enhance learning and efficiency
- Produces high-quality written feedback and clear development objectives
- Consistently performs at good or outstanding levels, evidenced through OTLA and standardisation
- Takes ownership of learner success and continuous improvement
Desirable:
- Delivery experience of Level 5 Coaching Professional Apprenticeships
- Experience supporting Ofsted inspections
- Understanding of ESFA funding requirements
- IAG qualification (or willingness to work towards one) and commitment to engage in internal IAG training and ongoing CPD.
What You Will Get
This role offers the opportunity to build a rewarding coaching career while supporting professional learners at a senior level. You will benefit from:
- Hybrid and flexible working arrangements
- The opportunity to work with motivated, professional learners
- Ongoing CPD and professional development
- A role that directly supports Pearson's mission to transform lives through learning
- A supportive, collaborative team environment focused on quality and impact
Ready to Make an Impact? Apply now and help professionals build the skills, confidence, and behaviours they need to succeed.
Specialist, Service Provider Business Skills ELS in London employer: Pearson
At Pearson, we pride ourselves on being an exceptional employer that champions professional growth and a supportive work culture. With hybrid working arrangements and a focus on quality-driven, learner-focused environments, our team members enjoy the autonomy to make a significant impact while receiving ongoing professional development. Join us in transforming lives through learning and be part of a collaborative team dedicated to achieving high-quality outcomes for our apprentices.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist, Service Provider Business Skills ELS in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a role like Specialist, Service Provider Business Skills ELS. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to coaching and apprenticeship delivery. Think about how you can showcase your experience in managing caseloads and ensuring learner success. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and goals. Check out our website for opportunities that match your skills and passion for coaching. Tailor your approach to show why you’re a perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm for the role.
We think you need these skills to ace Specialist, Service Provider Business Skills ELS in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Specialist role. Highlight your coaching experience and how it aligns with our mission at StudySmarter. We want to see how you can make an impact!
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills have led to successful outcomes in previous roles. Use specific examples that reflect your ability to support apprentices and drive their success.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at StudySmarter!
How to prepare for a job interview at Pearson
✨Know Your Stuff
Make sure you understand the key responsibilities of the Specialist role. Familiarise yourself with Level 5 apprenticeship programmes and the coaching techniques that align with the job description. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached apprentices in the past. Highlight specific instances where your guidance led to improved learner outcomes. This will show that you not only understand the role but can also deliver results.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to learner support and continuous improvement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Your Organisational Skills
Since this role involves managing a caseload, be ready to discuss how you prioritise tasks and keep track of learner progress. Share any tools or methods you use to stay organised, as this will highlight your ability to handle the demands of the position.
