At a Glance
- Tasks: Welcome and assist test candidates while ensuring a secure exam environment.
- Company: Join Pearson VUE, a global leader in computer-based testing.
- Benefits: Earn £13.60 per hour with flexible shifts and a supportive team.
- Other info: Dynamic role with opportunities for personal growth in a friendly environment.
- Why this job: Make a difference in candidates' lives while gaining valuable experience.
- Qualifications: School qualifications in English and Maths; Microsoft Office skills are a plus.
The predicted salary is between 28000 - 30000 £ per year.
Overview
Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
Your Opportunity
This is a permanent position. Lerwick: 1 day (7 hrs) every 6 weeks. Mid Yell: 1 day (6 hrs) every 2 months, includes travel time. The pay rate is £13.60 hour, paid to you at the end of every month.
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.
Your Responsibilities
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exams testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor/invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant
This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook). You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Who we are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn’t just what we do. It’s who we are.
Test Centre Administrator (Lerwick, Shetland, UK) (24486) employer: Pearson
At Pearson VUE, we pride ourselves on being a leading employer that fosters a collaborative and inclusive work culture. As a Test Centre Administrator in Lerwick, you will enjoy a supportive environment with opportunities for personal growth while contributing to meaningful assessments that impact candidates' lives. With competitive pay, flexible working hours, and recognition as one of the best employers, joining our team means being part of a global mission to empower learners everywhere.
StudySmarter Expert Advice🤫
We think this is how you could land Test Centre Administrator (Lerwick, Shetland, UK) (24486)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pearson VUE. Understand their mission and values, and think about how your skills align with what they do. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that showcase your skills. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress the part! Even though this is a Test Centre Administrator role, looking professional can make a great first impression. Choose an outfit that reflects your personality while still being appropriate for the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Test Centre Administrator (Lerwick, Shetland, UK) (24486)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles or responsibilities that align with being a Test Centre Administrator, especially in customer service or exam environments.
Proofread, Proofread, Proofread!:Before hitting that submit button, give your application a thorough read. Typos and errors can make a bad impression, so take the time to ensure everything is clear and professional. We appreciate attention to detail!
Apply Through Our Website:Don’t forget to apply directly on our Pearson Careers website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re reviewing applications daily, so the sooner you apply, the better!
How to prepare for a job interview at Pearson
✨Know the Company Inside Out
Before your interview, take some time to research Pearson VUE. Understand their role in the testing industry, their values, and what makes them a leader in assessment. This knowledge will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Test Centre Administrator, you'll be interacting with candidates regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to create a positive environment for test-takers.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle situations like a candidate being late or dealing with technical issues. Practising these scenarios can help you articulate your problem-solving skills and judgement under pressure.
✨Highlight Your Flexibility and Team Spirit
The role requires flexibility in working hours and a collaborative approach. Be prepared to discuss your availability and provide examples of how you've worked well in a team. This will reassure the interviewers that you're ready to adapt and contribute positively to their team dynamic.
