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- Tasks: Manage test centre staff and ensure top-notch customer service.
- Company: Global educational organisation with a focus on excellence.
- Benefits: Competitive hourly rate, flexible hours, and local travel opportunities.
- Why this job: Lead a team and make a difference in education while developing your skills.
- Qualifications: Experience in customer-facing roles and Pearson VUE certification required.
- Other info: Great opportunity for part-time work with potential for growth.
The predicted salary is between 15 - 16 £ per hour.
A global educational organization is looking for a part-time Test Centre Manager in Lerwick, Scotland. The role involves managing test centre staff, ensuring operational compliance, and delivering high levels of customer service.
Candidates must have experience in a customer-facing role and be Pearson VUE certified. The position requires flexibility in working hours, as well as effective time management and communication skills.
The starting hourly rate is £15.36, with some local travel required.
Test Center Manager: Operations Lead & Team Coach in Lerwick employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Center Manager: Operations Lead & Team Coach in Lerwick
✨Tip Number 1
Network like a pro! Reach out to folks in the education sector or those who’ve worked as Test Centre Managers. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your customer service skills! During interviews, share specific examples of how you’ve handled tough situations with customers. This will highlight your experience and make you stand out.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability and how you can adapt to the needs of the test centre. Employers love candidates who can juggle different tasks and hours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you!
We think you need these skills to ace Test Center Manager: Operations Lead & Team Coach in Lerwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and any relevant certifications, like Pearson VUE. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about the role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Flexibility: Since the role requires flexibility in working hours, mention any previous experiences where you've successfully managed your time. We love candidates who can juggle multiple tasks with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pearson
✨Know Your Stuff
Make sure you’re familiar with the role of a Test Centre Manager and the specific responsibilities it entails. Brush up on your knowledge of operational compliance and customer service standards, as these will likely come up in conversation.
✨Showcase Your Experience
Prepare to discuss your previous customer-facing roles in detail. Think of specific examples where you demonstrated effective time management and communication skills, as these are crucial for the position.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight any past experiences where you successfully adapted to changing schedules or demands.
✨Ask Insightful Questions
Prepare some thoughtful questions about the test centre's operations and team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
