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- Tasks: Welcome and assist test candidates while ensuring a secure exam environment.
- Company: Join Pearson VUE, a global leader in computer-based testing.
- Benefits: Earn £13.37 per hour with flexible shifts and a supportive team.
- Why this job: Make a difference in candidates' lives during their important exams.
- Qualifications: School qualifications in English and Maths; Microsoft Office skills are a plus.
- Other info: Great opportunity for career growth in a diverse and dynamic environment.
The predicted salary is between 11 - 16 £ per hour.
Overview
Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
Pearson VUE is proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in King's Lynn, Norfolk, UK. This is a permanent position for a minimum of 14 hours per month. Saturday working is required. Shift patterns can vary, so flexibility is key. The pay rate is £13.37 per hour, paid at the end of every month, working 1 month in arrears.
As a Test Centre Administrator, you will be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The role includes:
- Welcoming, greeting and checking-in customers/test-taking candidates.
- Complying with all exam testing security and procedures and following company policies using careful judgment.
- Verifying customer/candidate personal identification documents and explaining the exam testing process/rules.
- Proctoring/invigilating candidates while they are completing their exam/test.
- Troubleshooting with internal departments, such as our IT department, to fix any technical issues in the Test Centre.
- Performing some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant:
This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process. We are looking for a friendly and professional team player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook). You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and noticing details from a distance. You should be able to sit for long periods of time and escort candidates to and from the exam/testing room.
Our Recruitment Process:
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
Test Centre Administrator (Kings Lynn) in King's Lynn employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Centre Administrator (Kings Lynn) in King's Lynn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pearson VUE. Understand their mission and values, and think about how you can contribute to their goals as a Test Centre Administrator.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and exam procedures. Think of examples from your past experiences that showcase your skills and flexibility.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help you feel more confident during your interview.
✨Tip Number 4
Follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Test Centre Administrator (Kings Lynn) in King's Lynn
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles or responsibilities that align with the Test Centre Administrator position – it’ll help us see why you’re a great fit!
Check Your Details: Before hitting that submit button, double-check all your information. Typos and errors can make a bad impression, so take a moment to ensure everything is accurate and polished. We appreciate attention to detail!
Apply Through Our Website: Don’t forget to apply directly on our Pearson Careers website! It’s the quickest way for us to receive your application, and we’re reviewing them daily. Get your application in early to stand out!
How to prepare for a job interview at Pearson
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Test Centre Administrator. Familiarise yourself with the exam process, security protocols, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Flexibility
Since the job requires working various shifts, be prepared to discuss your availability during the interview. Highlight any previous experience where you had to adapt to changing schedules or environments. This will demonstrate your willingness to meet the needs of the Test Centre.
✨Emphasise Attention to Detail
As a Test Centre Administrator, you'll need to monitor candidates closely and ensure compliance with testing rules. Prepare examples from your past experiences where your attention to detail made a difference, whether in a work setting or during academic assessments.
✨Practice Customer Service Scenarios
Customer service is key in this role, so think about how you would handle different situations with test-takers. Practice responses to potential scenarios, such as dealing with nervous candidates or technical issues. This will help you convey your ability to provide exceptional support during the interview.
