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- Tasks: Support HR operations, manage onboarding, and handle employee queries.
- Company: Join Pearson TQ, a leader in apprenticeships and education.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Be part of a dynamic team making a real impact in education.
- Qualifications: HR qualification required; previous admin or HR experience preferred.
- Other info: Opportunity to participate in HR transformation projects.
The predicted salary is between 24000 - 36000 £ per year.
HR Administrator – Pearson TQ Apprenticeships Support
Reports to: Head of Apprenticeships
Purpose of the Role:
We are seeking a proactive and highly organised HR Administrator to support our Pearson TQ Apprenticeships team and HRBP with all HR activities relating to teams delivering Pearson TQ Apprenticeships provision. This role will play a key part in ensuring smooth and efficient HR operations, with a strong focus on administration, communication, and attention to detail.
Key Responsibilities:
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Onboarding & Offboarding:
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Process new starter documentation and support the completion of onboarding checks.
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Coordinate DBS applications and monitor renewals.
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Support with leaver processes, including exit paperwork and system updates.
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Maintain recruitment and new starter trackers.
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Send reminders to managers for probation reviews and other key deadlines, and escalate issues where needed.
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Draft standard HR letters and employee references.
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HR Administration:
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Maintain and update HR records and personnel files, as required.
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Assist with data entry and reporting in HR systems.
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Track probation reviews, mandatory training, and key HR deadlines.
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Monitor and record staff absences, including sickness, and alert line managers when absence levels reach identified trigger points.
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Payroll Support:
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Liaise with the Payroll team to provide accurate monthly payroll data (e.g. changes to hours, new starters, leavers).
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Report absences, holidays, and other leave to Payroll team.
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Provide admin support for the defined Benefit Pension Scheme, including liaising with advisors and trustees.
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HR Queries:
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Act as the first point of contact for routine HR enquiries from staff supporting Army Apprenticeships.
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Monitor the TQ HR email inbox – action emails where appropriate and forward or escalate messages to the relevant person when needed.
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Escalate more complex queries to line manager, HRBP or People Care as appropriate.
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People Care Liaison:
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Liaise with Pearson’s central People Care team to coordinate contract changes, pay adjustments, and HR systems queries.
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Track open tickets/cases and follow through to resolution.
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Compliance & Audit:
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Ensure personnel records are kept in line with audit requirements (e.g. DBS, right to work).
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Assist with internal audits and prepare documentation as needed.
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Other Duties:
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Support ad hoc HR projects as required.
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Provide general HR administrative support to line manager, HRBP and wider Pearson TQ Apprenticeships team.
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Participation in HR transformation projects or adapting to new models/processes.
Person Specification:
Essential:
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Previous experience in an administrative or HR support role.
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Strong organisational skills with great attention to detail.
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Excellent communication skills, both written and verbal.
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Strong interpersonal skills with all levels of staff.
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Good IT skills including Microsoft Office
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Ability to handle sensitive information with discretion.
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Ability to work independently and know when to escalate.
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Comfortable working across systems and using spreadsheets.
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Desire to learn, improve and progress.
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Holding an HR qualification is a mandatory requirement
Desirable:
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Experience working in a fast-paced, multi-site or remote team environment.
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Understanding of DBS processes and/or experience supporting a safeguarding-focused workforce.
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Familiarity with apprenticeship delivery, education and/or the armed forces context.
1167406
Job: Operations
Job Family: ENTERPRISE
Organization: Enterprise Learning & Skills
Schedule: FULL_TIME
Req ID: 20356
#J-18808-Ljbffr
HR Administrator employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Administrator
✨Tip Number 1
Familiarise yourself with the specific HR processes mentioned in the job description, such as onboarding and offboarding. Understanding these processes will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Network with current or former employees of Pearson TQ or similar organisations. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or tailoring your approach.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft Office and any HR systems you might encounter. Being proficient in these tools will not only boost your confidence but also make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your experience with sensitive information and how you've handled it in previous roles. This is crucial for an HR Administrator role, and demonstrating your discretion will set you apart from other candidates.
We think you need these skills to ace HR Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR administration or support roles. Emphasise your organisational skills, attention to detail, and any specific HR qualifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities listed in the job description, particularly in onboarding, HR queries, and compliance.
Highlight Relevant Experience: In your application, provide examples of your previous work in HR or administrative roles. Discuss specific tasks you've handled, such as managing personnel records or liaising with payroll teams, to demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an HR Administrator role.
How to prepare for a job interview at Pearson
✨Showcase Your Organisational Skills
As an HR Administrator, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously in your previous roles. Highlight any systems or tools you used to stay organised.
✨Demonstrate Attention to Detail
Attention to detail is key in HR administration. During the interview, mention instances where your meticulous nature helped prevent errors or improved processes. You might also want to bring up how you ensure accuracy in documentation and data entry.
✨Prepare for HR Queries
Since you'll be the first point of contact for HR enquiries, think about common HR questions you might encounter. Prepare thoughtful responses or solutions to these queries, showcasing your knowledge and readiness to assist staff effectively.
✨Familiarise Yourself with DBS Processes
Understanding DBS processes is essential for this role. Research the basics of DBS checks and be ready to discuss how you would handle these processes. This shows your proactive approach and willingness to learn about the specifics of the job.
