Pearson is seeking a Service Management Specialist to support IT services under a major UK government contract. The role focuses on incident handling, performance monitoring, and service improvements, working with technical teams and suppliers to ensure reliable operations.
Based in the United Kingdom, the position offers hybrid working arrangements and occasional UK travel. You will contribute to governance, risk management, and reporting for continuous service improvement.
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Hybrid IT Service Management Specialist in Hellaby employer: Pearson
Pearson Edexcel is an excellent employer that values the expertise of its staff, offering a flexible ad-hoc role that allows for a balanced work-life dynamic. With a strong commitment to professional development, employees have access to resources and training that enhance their skills while contributing to the educational success of students in the North East. The supportive work culture fosters collaboration and innovation, making it a rewarding environment for those passionate about education.
