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For Companies At a Glance
- Tasks: Welcome and assist test candidates while ensuring a secure exam environment.
- Company: Join Pearson VUE, a global leader in computer-based testing.
- Benefits: Earn £13.37 per hour with flexible hours and a supportive team.
- Other info: Enjoy a friendly work atmosphere with opportunities for personal growth.
- Why this job: Make a difference by helping others succeed in their exams.
- Qualifications: School qualifications in English and Maths; Microsoft Office skills are a plus.
The predicted salary is between 13 - 16 £ per hour.
Start date: Early April, 2026
Our Organisation
Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
Pearson VUE is a business of Pearson, the world's leading learning company with global reach and market-leading businesses. Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Harrogate, UK.
Your Opportunity
- Permanent position.
- Job is for a minimum of 18 hours per month with more available most months.
- Saturday working is required.
- Shift pattern varies from week to week.
- The pay rate is £13.37 per hour, paid to you at the end of every month.
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.
This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exam testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor/invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
Our Successful Applicant
This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
Equal Employment Opportunity
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.
We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing.
Test Center Administrator (Harrogate) employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Center Administrator (Harrogate)
✨Tip Number 1
Get to know the company! Research Pearson VUE and understand their mission and values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a friend or family member. Focus on common questions related to customer service and exam administration, as these are key for the Test Centre Administrator role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even if the role is in a testing environment, looking professional can make a great first impression. It shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Don't forget to apply through our Pearson Careers website! It's the best way to ensure your application gets seen by the right people. Plus, we’re reviewing applications daily, so the sooner you apply, the better your chances!
We think you need these skills to ace Test Center Administrator (Harrogate)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any customer service roles or experience with exams that relate to the Test Centre Administrator position – it’ll make you stand out!
Proofread, Proofread, Proofread!: Before hitting that submit button, give your application a thorough read. Typos and errors can distract from your qualifications, so take the time to ensure everything is polished and professional.
Apply Through Our Website: We encourage you to apply directly on our Pearson Careers website. It’s the quickest way to get your application in front of us, and we’re reviewing applications daily, so don’t wait too long!
How to prepare for a job interview at Pearson
✨Know the Company Inside Out
Before your interview, take some time to research Pearson VUE. Understand their role in the testing industry, their values, and what makes them a leader in the field. This knowledge will help you answer questions more confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a Test Centre Administrator, you'll be interacting with candidates regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to create a friendly and professional environment.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a candidate who is anxious or troubleshooting a technical issue. Think through potential scenarios and how you would respond, focusing on your problem-solving skills and attention to detail.
✨Dress the Part
Even though the role involves working in a test centre, it's important to present yourself professionally during the interview. Dress smartly to make a good first impression, as it reflects your seriousness about the position and respect for the interview process.