Intelligence/Data Analyst Apprenticeship Coach in Hardwick

Job location: Chicksands (hybrid)

Role Summary

Service Provider (Intelligence/Data Analyst Apprenticeship Coach) at this tier specialize in efficiently executing moderately complex service tasks with increasing independence and technical proficiency. Often these tasks are essential to services and directly related to contractual or compliance requirements. They own well-defined processes to execute their responsibilities and ensure distribution of their product or service. Their responsibility also extends to troubleshooting recurring operational obstacles, providing detailed updates to managers, and initiating improvements in routine delivery practices. This role requires focus on quality and accuracy to ensure that all work not only meets, but consistently exemplifies, the company's standards for support.

Purpose of the position

To deliver high quality training programmes that develop Apprentices' knowledge, skills and behaviours as required for their Apprenticeship. Complete individual Apprentice learning, assessments, reviews and completions in a timely manner as set by management, achieving or exceeding the required quality standards. To support all elements of the Apprentice journey, including preparation for Gateway, providing Apprentices with constructive, professional and relevant feedback and support in order for them to gain the Apprenticeship.

Core tasks and responsibilities

• Remote working with ability to manage
• Support and deliver a high quality, robust, individualised Apprenticeship initial assessment identifying the starting point of the Apprentice's journey in relation to the knowledge, skills and behaviours required for their Apprenticeship
• Provide coaching and mentoring to Apprentices to support the development of knowledge, skills and behaviours required for their Apprenticeship
• Provide constructive, professional and relevant feedback that supports Apprentices progress in relation to their Apprenticeship
• Utilise all available and appropriate technology in the delivery of learning programmes to support and develop Apprentices knowledge, skills and behaviours effectively and efficiently
• Willingness to positively embrace new ways of working, technology and approaches to learners and think of creative solutions to engage learners when appropriate who are deployed away from their usual workplace
• Arrange regular workplace visits/contact with Apprentices to induct, observe, support, develop and progress Apprentices
• Ensure all assessments and presented evidence for the Apprenticeship Standards are valid, authentic, relevant, current and sufficient and achieve agreed internal quality assurance rates set by management
• Carry out thorough individual Progress Reviews with Apprentices and submit paperwork within agreed timescales as laid out by the customer
• Ensure that own allocated Apprentices are developing and progressing in line with their target achievement dates and liaise with the Programme Manager/s for the purpose of monitoring the progress of qualification/standards achievement and the development of the Apprentice
• Promptly identify situations requiring periods of Apprentice absence from their programme and complete/submit accurate paperwork as required

Key relationships

• Maintain effective working relationships with each Apprentice within your caseload
• Communicate effectively with your line manager, highlighting any issues prior to becoming critical
• Maintain professional working relationships with all Pearson TQ customers, promoting a positive image of Pearson TQ at all times

Experience

• Experience in the intelligence industry
• Hold relevant training/teaching/Assessor qualification
• Excellent communication skills
• Proven coaching and mentoring skills, or a willingness to develop these skills
• Outstanding inter-personnel and presentational skills
• Good IT skills
• Ability to work under own supervision

Essential

• Remote working with ability to manage their own time
• Experience and an excellent working knowledge of the intelligence industry
• Can demonstrate use of technology to support effective and efficient delivery
• Work in a target driven environment
• Proven track record in achieving targets
• Good written skills that captures detailed feedback and target setting of objectives
• Be able to complete enhanced DBS check
• The successful candidate will be required to hold UK SC clearance.

Desirable

• Proven coaching and mentoring skills
• Experience of Ofsted inspection
• Understands Dfe funding requirements
• Demonstrate through previous OTLA and standardisation observations is consistently operating as an outstanding or minimum good trainer/assessor
• Completed the OPMI/OPTI course at Chicksands
• Working knowledge of the Level 4 Data or intelligence analyst standard
• Can demonstrate effective Apprentice programme management