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- Tasks: Welcome candidates, ensure test security, and deliver top-notch customer service.
- Company: A leading global testing organisation with a mission to support candidates.
- Benefits: Flexible part-time hours, dynamic team environment, and valuable experience.
- Why this job: Make a difference in candidates' journeys while gaining essential skills.
- Qualifications: English and Maths qualifications, plus Microsoft Office experience.
- Other info: Shifts vary, including mornings and weekends, perfect for students.
The predicted salary is between 11 - 16 £ per hour.
A leading global testing organization is seeking a part-time Test Centre Administrator in Exeter. This role involves welcoming candidates, ensuring security protocols during tests, and providing outstanding customer service.
Ideal candidates will have English and Maths qualifications and previous experience with Microsoft Office. Flexibility is key, as shifts vary throughout the week, including mornings and weekends.
Join a dynamic team dedicated to making a difference in each candidate's journey.
Test Centre Proctor & Customer Service Associate in Exeter employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Centre Proctor & Customer Service Associate in Exeter
✨Tip Number 1
Make sure to research the company and its values before your interview. Knowing what they stand for will help you connect your own experiences to their mission, showing that you're not just another candidate but someone who truly fits into their dynamic team.
✨Tip Number 2
Practice common interview questions related to customer service and security protocols. We all know that confidence is key, so rehearsing your answers can help you feel more at ease when discussing your qualifications and experiences.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, especially in a role that involves welcoming candidates. A smart appearance shows that you take the position seriously and are ready to represent the organisation well.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit!
We think you need these skills to ace Test Centre Proctor & Customer Service Associate in Exeter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Test Centre Proctor role. Highlight any relevant experience you have with customer service and security protocols. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pearson
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Test Centre Proctor & Customer Service Associate. Familiarise yourself with the security protocols and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Qualifications
Since English and Maths qualifications are essential, be prepared to discuss how your skills in these areas can benefit the testing organisation. Bring any relevant certificates or examples of how you've used these skills in previous roles to demonstrate your competence.
✨Flexibility is Key
Highlight your availability and willingness to work varied shifts, including mornings and weekends. Employers appreciate candidates who can adapt to changing schedules, so be ready to discuss your flexibility and how it aligns with the needs of the team.
✨Customer Service is Everything
As this role involves providing outstanding customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to illustrate your commitment to excellent service.
