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- Tasks: Assess apprentices in Supply Chain Warehouse Operations to ensure they meet industry standards.
- Company: Join Pearson, a global leader in education, dedicated to helping learners thrive.
- Benefits: Enjoy flexible working hours and the chance to contribute to meaningful assessments.
- Why this job: Make a real impact by ensuring apprentices are job-ready and competent in their roles.
- Qualifications: Must be a qualified assessor with relevant industry experience and a level 3 qualification.
- Other info: Work remotely with a supportive team and ongoing professional development opportunities.
Job description: Independent end-point assessor for Supply Chain Warehouse Operative (Level 2) End Point Assessments
About Pearson
Pearson is the world\’s leading learning company, with 35,000 employees in more than 70 countries working to help people of all ages to make measurable progress in their lives through learning. We put the apprentice at the centre of everything we do, because wherever learning flourishes, so do people. Find out more about how we can help you and your learners at
Overview of the independent end-point assessor role:
The Government has introduced a requirement that all apprenticeships contain an end-point assessment (EPA) which is a holistic assessment of the Knowledge, Skills and Behaviour (KSBs) that have been learnt throughout the apprenticeship. This is to make sure that apprentices meet the rigorous standard set by employers and are fully competent in the relevant occupation. Pearson must provide employers with the confidence that completing an apprenticeship means an individual is fully job-ready and that all apprentices, following the same standard, are assessed consistently, regardless of where they are undertaking their apprenticeship or who they are doing it with.
An independent EPA means that those making a decision on the competency of the apprentice have nothing to gain from the outcome of the assessment. To maintain independence within the scope of this EPA, an independent end-point assessor (IEA) can only undertake end-point assessments of apprentices, with whom they have no conflict of interest. This means they must be independent of the registered apprenticeship training provider at which the apprentice completed their on-programme element, and must not have been involved in the on-programme training, assessment, or line management of such apprentices.
The end-point assessments will be conducted onsite, on dates agreed with employers and/or providers if appropriate. IEAs will record and submit the EPA outcomes, with clear justifications for the grading decisions. EPA activities will be quality assured by Pearson quality assurance representatives.
IEAs will be qualified assessors that meet the occupational profile of the apprentices they are assessing and will be trained, standardised and approved to operate as IEAs. The IEAs will undertake EPAs in line with the associated apprenticeship assessment plan, and the materials provided by Pearson. Please see the below Key Accountabilities and Person Specification sections for further details.
Key Accountabilities:
The IEA will:
Take part in regular training and standardisation activities, associated with the role of IEA for this EPA
Maintain and provide evidence of ongoing, relevant Continuous Professional Development (CPD)
Assess the performance of candidates in accordance with published assessment and grading criteria and procedures, ensuring overall standards are maintained
Follow the protocols set out in Pearson’s specifications, assessment materials and quality assurance protocols, relating to the EPAs
Maintain service-level agreements with regards to responding to EPA planning, operational activities, reports and submissions of assessment outcomes
Report all risks and issues encountered during the end-point assessment to Pearson, including any suspected malpractice/maladministration
Ensure all EPA reports and assessment evidence are high quality and recorded accurately
Support Pearson, if necessary, with any appeals from apprentices, regarding assessment decisions
Raise any conflicts of interest, including in relation to the independence of assessment
Ensure that any personal actions are completed, as required by Pearson
Contribute to the continuous improvement of Pearson’s EPA activities
Contribute to the external quality assurance activities undertaken by the named external quality assurance body.
Person Specification
Occupational Profile:
Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or fork lift trucks.
Warehouse Operatives communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent in using industry-recognised systems and associated services ( Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines. A Warehouse Operative will often be required to be flexible and work shifts including 4-on-4-off, days, nights, evenings and weekends.
Background and Experience (essential):
● Be occupationally competent
● Hold an industry qualification at level 3 or above
● Be a qualified assessor
● Relevant and current professional experience in Warehousing roles
● Experience of leading meetings/structured interviews/discussions
● Experience of complying with quality assurance/regulatory requirements
● Evidence of commitment to maintaining CPD, in line with new apprenticeship requirements and the EPA specialism, including maintenance of recent occupational experience
Background and Experience (desirable):
● To hold, or be working towards an internal quality assurance qualification
● Experience of making grading judgements
● Current DBS
● Knowledge of prevent & safeguarding
Skills & Knowledge (Essential)
● Excellent written, verbal and interpersonal skills, including the ability to effectively respond to conflicts
● Flexibility to understand and respond to the individual needs and circumstances of employers/apprentices
● Sufficient and relevant technical knowledge of:
Health and Safety requirements in the workplace
industry structure and processes
relevant legal and regulatory frameworks
a range of products and services offered within the industry
systems, tools, equipment, machinery and processes used within relevant roles
● In-depth knowledge of the associated apprenticeship standard, assessment plan, specification, assessment instruments and recording tools
● Ability to assess, free from bias
● Ability to assess and report risks
● Ability to meet deadlines
Other requirements
Any applicant undertaking this role will be expected to:
● Have personal IT equipment capable of running Pearson required software
● Have a suitable broadband connection, Microphone, Headphones and a webcam
● Have a personal and secure email account
● Have a postal address in the United Kingdom or Republic of Ireland, Guernsey, Jersey Isle of Man
● Have the right to work in the UK
● Allow additional time for travel, when making EPA arrangements
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End Point Assessor - Apprenticeship - Supply Chain Warehouse Operative
✨Tip Number 1
Familiarise yourself with the specific requirements of the end-point assessment for the Supply Chain Warehouse Operative role. Understanding the Knowledge, Skills, and Behaviours (KSBs) expected will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former independent end-point assessors to gain insights into their experiences. This can provide you with valuable information on what Pearson looks for in candidates and how to stand out.
✨Tip Number 3
Stay updated on the latest trends and changes in the apprenticeship landscape, particularly regarding quality assurance and assessment standards. This knowledge will show your commitment to continuous professional development and your readiness for the role.
✨Tip Number 4
Prepare to discuss your relevant experience in warehousing and assessment during the interview. Be ready to provide examples of how you've maintained quality standards and handled conflicts, as these are crucial aspects of the role.
We think you need these skills to ace End Point Assessor - Apprenticeship - Supply Chain Warehouse Operative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the End Point Assessor role. Familiarise yourself with the key accountabilities and person specifications outlined in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and qualifications that align with the job requirements. Emphasise your occupational competence, industry qualifications, and any experience in warehousing or assessment roles.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for education and assessment. Address how your skills and experiences make you a suitable candidate for the role, and mention your commitment to continuous professional development.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an assessor role.
How to prepare for a job interview at Pearson
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the End Point Assessor role and its responsibilities. Familiarise yourself with the key accountabilities and the skills required, especially those related to assessing apprentices in the Supply Chain Warehouse Operative sector.
✨Showcase Your Experience
Be prepared to discuss your relevant experience in warehousing and assessment. Highlight any qualifications you hold, such as being a qualified assessor, and provide examples of how you've maintained quality assurance in previous roles.
✨Demonstrate Communication Skills
Since the role involves interacting with apprentices and employers, it's crucial to showcase your excellent verbal and written communication skills. Be ready to discuss how you handle conflicts and ensure clear communication during assessments.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to evaluate apprentices objectively and without bias. Think about how you would approach various situations, such as dealing with suspected malpractice or managing tight deadlines.
