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- Tasks: Assess apprentices in Supply Chain Warehouse Operations and ensure they meet industry standards.
- Company: Join Pearson, a global leader in education with a focus on learner success.
- Benefits: Flexible working hours, professional development, and the chance to make a real impact.
- Why this job: Be part of shaping the future workforce and ensuring quality in apprenticeships.
- Qualifications: Must be a qualified assessor with relevant industry experience.
- Other info: Work remotely with opportunities for continuous professional growth.
End Point Assessor – Apprenticeship – Supply Chain Warehouse Operative
Job description: Independent end-point assessor for Supply Chain Warehouse Operative (Level 2)
About Pearson
Pearson is the world\’s leading learning company, with 35,000 employees in more than 70 countries working to help people of all ages to make measurable progress in their lives through learning. We put the apprentice at the centre of everything we do, because wherever learning flourishes, so do people. Find out more about how we can help you and your learners at qualifications.pearson.com
Overview Of The Independent End-point Assessor Role
The Government has introduced a requirement that all apprenticeships contain an end-point assessment (EPA) which is a holistic assessment of the Knowledge, Skills and Behaviour (KSBs) that have been learnt throughout the apprenticeship. This is to make sure that apprentices meet the rigorous standard set by employers and are fully competent in the relevant occupation. Pearson must provide employers with the confidence that completing an apprenticeship means an individual is fully job-ready and that all apprentices, following the same standard, are assessed consistently, regardless of where they are undertaking their apprenticeship or who they are doing it with.
An independent EPA means that those making a decision on the competency of the apprentice have nothing to gain from the outcome of the assessment. To maintain independence within the scope of this EPA, an independent end-point assessor (IEA) can only undertake end-point assessments of apprentices, with whom they have no conflict of interest. This means they must be independent of the registered apprenticeship training provider at which the apprentice completed their on-programme element and must not have been involved in the on-programme training, assessment, or line management of such apprentices.
The end-point assessments will be conducted onsite, on dates agreed with employers and/or providers if appropriate. IEAs will record and submit the EPA outcomes, with clear justifications for the grading decisions. EPA activities will be quality assured by Pearson quality assurance representatives.
IEAs will be qualified assessors that meet the occupational profile of the apprentices they are assessing and will be trained, standardised and approved to operate as IEAs. The IEAs will undertake EPAs in line with the associated apprenticeship assessment plan, and the materials provided by Pearson. Please see the below Key Accountabilities and Person Specification sections for further details.
Key Accountabilities
The IEA will:
- Take part in regular training and standardisation activities, associated with the role of IEA for this EPA
- Maintain and provide evidence of ongoing, relevant Continuous Professional Development (CPD)
- Assess the performance of candidates in accordance with published assessment and grading criteria and procedures, ensuring overall standards are maintained
- Follow the protocols set out in Pearson’s specifications, assessment materials and quality assurance protocols, relating to the EPAs
- Maintain service-level agreements with regards to responding to EPA planning, operational activities, reports and submissions of assessment outcomes
- Report all risks and issues encountered during the end-point assessment to Pearson, including any suspected malpractice/maladministration
- Ensure all EPA reports and assessment evidence are high quality and recorded accurately
- Support Pearson, if necessary, with any appeals from apprentices, regarding assessment decisions
- Raise any conflicts of interest, including in relation to the independence of assessment
- Ensure that any personal actions are completed, as required by Pearson
- Contribute to the continuous improvement of Pearson’s EPA activities
- Contribute to the external quality assurance activities undertaken by the named external quality assurance body.
Person Specification
Occupational Profile
Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or forklift trucks.
Warehouse Operatives communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent in using industry-recognised systems and associated services (e.g. Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines. A Warehouse Operative will often be required to be flexible and work shifts including 4-on-4-off, days, nights, evenings and weekends.
Background And Experience (essential)
- Be occupationally competent
- Hold an industry qualification at level 3 or above
- Be a qualified assessor
- Relevant and current professional experience in Warehousing roles
- Experience of leading meetings/structured interviews/discussions
- Experience of complying with quality assurance/regulatory requirements
- Evidence of commitment to maintaining CPD, in line with new apprenticeship requirements and the EPA specialism, including maintenance of recent occupational experience
- Minimum of two working days during the week will be required for EPA role.
Background And Experience (desirable)
- To hold, or be working towards an internal quality assurance qualification
- Experience of making grading judgements
- Knowledge of prevent & safeguarding
Skills & Knowledge (Essential)
- Excellent written, verbal and interpersonal skills, including the ability to effectively respond to conflicts
- Flexibility to understand and respond to the individual needs and circumstances of employers/apprentices
- Sufficient and relevant technical knowledge of:
- Health and Safety requirements in the workplace
- industry structure and processes
- relevant legal and regulatory frameworks
- a range of products and services offered within the industry
- systems, tools, equipment, machinery and processes used within relevant roles
- In-depth knowledge of the associated apprenticeship standard, assessment plan, specification, assessment instruments and recording tools
- Ability to assess, free from bias
- Ability to assess and report risks
- Ability to meet deadlines
Other Requirements
Any applicant undertaking this role will be expected to:
- Have personal IT equipment capable of running Pearson required software
- Have a suitable broadband connection, Microphone, Headphones and a webcam
- Have a personal and secure email account
- Have a postal address in the United Kingdom or Republic of Ireland, Guernsey, Jersey Isle of Man
- Have the right to work in the UK
- Allow additional time for travel, when making EPA arrangements
Application Information
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End Point Assessor - Apprenticeship - Supply Chain Warehouse Operative employer: Pearson
Contact Detail:
Pearson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End Point Assessor - Apprenticeship - Supply Chain Warehouse Operative
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practice common interview questions with a friend to boost your confidence.
✨Tip Number 3
Showcase your skills during assessments or interviews. Bring examples of your work or experiences that highlight your competencies. This is your chance to shine and prove you're the right fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace End Point Assessor - Apprenticeship - Supply Chain Warehouse Operative
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of an End Point Assessor. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience: Don’t just list your qualifications; share specific examples of your relevant experience in warehousing and assessment. We want to see how you've applied your knowledge in real-world situations!
Be Clear and Concise: Keep your writing clear and to the point. Avoid jargon unless it’s industry-specific and relevant. We appreciate straightforward communication, so make it easy for us to see your strengths.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Pearson!
How to prepare for a job interview at Pearson
✨Know Your Stuff
Make sure you have a solid understanding of the Supply Chain Warehouse Operative role and the end-point assessment process. Brush up on the Knowledge, Skills, and Behaviours (KSBs) that apprentices are expected to demonstrate. This will help you answer questions confidently and show that you're well-prepared.
✨Showcase Your Experience
Be ready to discuss your relevant experience in warehousing and assessment. Highlight any previous roles where you've assessed performance or led discussions. Use specific examples to illustrate your points, as this will demonstrate your competency and suitability for the role.
✨Understand Pearson's Standards
Familiarise yourself with Pearson's assessment materials and quality assurance protocols. Knowing their expectations will not only help you align your answers but also show that you're committed to maintaining high standards in your work.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about Pearson's approach to continuous improvement or how they support their assessors. Asking questions shows your genuine interest in the role and helps you gauge if it's the right fit for you.
