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For Companies At a Glance
- Tasks: Engage with customers, reactivate accounts, and drive sales through upselling.
- Company: Leading provider of healthcare products focused on quality patient care.
- Benefits: Competitive salary, flexible working, health support, and employee discounts.
- Why this job: Join a dynamic team and make a real impact in healthcare sales.
- Qualifications: Strong communication skills and previous sales or customer service experience.
- Other info: Enjoy a supportive team culture and excellent career growth opportunities.
The predicted salary is between 28000 - 35000 £ per year.
We have partnered with a leading provider of healthcare products and services, supporting professionals to deliver high-quality patient care and improve operational performance.
The Role
We are seeking a proactive and customer-focused Internal Sales & Account Executive to manage and grow existing customer accounts while delivering an excellent service experience. You will be responsible for re-engaging inactive accounts, maintaining regular outbound contact with customers, and identifying opportunities to increase sales through upselling and cross-selling. The role also involves processing orders and enquiries accurately, maintaining up-to-date customer records, and supporting inbound calls when required. You will work collaboratively with internal teams to achieve sales, margin and growth targets, while ensuring all customer communication is professional, accurate and timely.
Key Responsibilities
- Reactivate lapsed accounts and monitor customer spend trends
- Conduct daily outbound calls to build strong customer relationships
- Achieve sales, profit and growth targets
- Process orders, quotations and enquiries accurately and on time
- Maintain and update CRM/customer records
- Upsell and cross-sell to maximise order value
- Support inbound calls and provide excellent customer service
- Ensure reporting and administration are completed accurately
- Attend training and team meetings as required
- Contribute positively to team culture and special projects
Skills & Experience
- Strong telephone and communication skills
- Previous customer service or sales experience (industry experience advantageous)
- Highly organised with strong attention to detail
- Confident using Microsoft Office and CRM systems
- Strong negotiation and relationship-building skills
- Ability to work to targets in a fast-paced environment
- Team-oriented with a flexible and proactive approach
Person Profile
- Self-motivated and target-driven
- Adaptable and resilient
- Excellent time management skills
- High standards of professionalism
- Collaborative and supportive team player
What’s on offer
- £28,000 base + £35,000 OTE
- 25 days annual leave (with option to purchase additional days)
- Life assurance
- Cycle to Work scheme
- Subsidised gym membership
- Health & wellbeing support
- Employee discounts
- Hybrid and flexible working
Sales Executive in Maidstone employer: Pearson Whiffin
Contact Detail:
Pearson Whiffin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Maidstone
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. We can help you prepare by providing common questions and tips on how to showcase your sales skills effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed that you won’t find anywhere else.
We think you need these skills to ace Sales Executive in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous sales or customer service roles, and don’t forget to showcase your strong communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Executive role. Mention specific examples of how you've successfully managed accounts or increased sales in the past.
Showcase Your Organisational Skills: Since the role requires maintaining accurate customer records and processing orders, make sure to mention any tools or systems you’ve used to stay organised. This will show us that you can handle the fast-paced environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pearson Whiffin
✨Know Your Product
Before the interview, make sure you understand the healthcare products and services offered by the company. Familiarise yourself with their features and benefits, as well as any recent developments in the industry. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Sales Skills
Prepare specific examples from your previous experience where you've successfully re-engaged inactive accounts or upsold to customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact on sales and customer relationships.
✨Demonstrate Your Communication Style
Since strong telephone and communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using a mirror to refine your delivery. Remember, it's not just what you say, but how you say it that counts!
✨Be Ready to Discuss CRM Experience
As the role involves maintaining customer records and processing orders accurately, be prepared to discuss your experience with CRM systems. Highlight any specific tools you've used and how you've leveraged them to improve customer interactions and sales processes.